Job DetailsJob Location: NV - MONTECITO STORE - D3 - Las Vegas, NV 89149Position Type: Full TimeSalary Range: $12.00 - $14.00 HourlyJob Shift: AnyJob Summary
The Retail Maintenance Coordinator supports day-to-day maintenance operations for retail locations by managing service tickets, coordinating with store teams, and assisting with vendor scheduling and documentation. This role focuses on ensuring maintenance issues are addressed efficiently, within established service level agreements (SLAs), and in alignment with budget guidelines.
This is an entry-level to early-career role ideal for candidates with strong organization, communication, and follow-through skills.
Key Responsibilities
Monitor and manage maintenance tickets from creation through resolution
Communicate with retail store teams remotely to verify maintenance needs and gather required details
Coordinate with approved vendors to schedule service calls and confirm scope of work
Ensure vendors understand work expectations, verification requirements, and SLA timelines
Track service completion and assist with basic cost controls to remain within budget guidelines
Maintain vendor documentation, including invoices and W-9 forms
Support vendor relationships by providing clear communication and timely follow-up
Update internal systems with accurate notes, statuses, and documentation
Why Join Us
Entry-level opportunity with exposure to retail operations and facilities coordination
Clear growth path into senior coordinator or operations roles
Supportive team environment with structured processes and training
QualificationsRequired Qualifications
High school diploma or equivalent
Strong organizational and time-management skills
Clear written and verbal communication skills
Basic computer proficiency (ticketing systems, email, spreadsheets)
Ability to manage multiple tasks in a fast-paced environment
Reliable follow-through and attention to detail
Preferred Qualifications
Previous experience in maintenance coordination, facilities support, retail operations, or administrative support
Familiarity with service tickets, work orders, or vendor coordination
Basic understanding of invoices or vendor documentation
Physical & Work Requirements
Primarily desk-based work
Ability to sit for extended periods and work on a computer
Occasional after-hours communication may be required for urgent maintenance issues
What you'll do
The Retail Maintenance Coordinator monitors and manages maintenance tickets, ensuring issues are addressed efficiently. They coordinate with vendors and store teams to schedule service calls and maintain documentation.
About MY WIRELESS
My Wireless aims to better the lives of our team members with Journeys that install responsible habits and useful skills to realize aspirations, one milestone at a time.
We conduct our Mission within the backdrop of five Core Values:
Trust
Engagement
Open Mindedness
Meaningful Relationships
Winning, Together.
We have been in partnership with our Carrier, AT&T Mobility, since 2000 and have been fortunate to expand value creation through its longstanding brand. Beginning with six retail locations in Las Vegas, My Wireless has since created a platform through 20+ acquisitions and currently employs over 500 team members around the major cities of Las Vegas, Los Angeles, San Diego, Honolulu, Hilo, San Francisco, Oakland, Sacramento, Houston, San Antonio, Austin, Corpus Christi, McAllen, Laredo, Chicago and within the territory of Puerto Rico.
Headquartered in Santa Ana, CA, we encourage our brightest, most engaged back of house teams to challenge the norms routinely to deliver constant improvement to our methodologies.
My Wireless is always looking for strategic partnerships in all facets of our business. These include operational and financial alliances that will provide synergies for sustainable growth.
More importantly, we are always open to self-motivated leaders who are seeking a career path within our fast paced, evolving industry of wireless and entertainment. Regardless of experience level, My Wireless is always open to expanding its relationships.
Ready to join MY WIRELESS?
Take the next step in your career journey
Frequently Asked Questions
What does MY WIRELESS pay for a Retail Maintenance Coordinator?
MY WIRELESS offers a competitive compensation package for the Retail Maintenance Coordinator role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.
What does a Retail Maintenance Coordinator do at MY WIRELESS?
As a Retail Maintenance Coordinator at MY WIRELESS, you will: the Retail Maintenance Coordinator monitors and manages maintenance tickets, ensuring issues are addressed efficiently. They coordinate with vendors and store teams to schedule service calls and maintain documentation..
Is the Retail Maintenance Coordinator position at MY WIRELESS remote?
The Retail Maintenance Coordinator position at MY WIRELESS is based in Las Vegas, Nevada, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Retail Maintenance Coordinator position at MY WIRELESS?
You can apply for the Retail Maintenance Coordinator position at MY WIRELESSdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.
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