About this role
Where Kids and Families are Always First
MultiCare Mary Bridge Children’s Hospital is the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington’s South Sound Region dedicated to a comprehensive network of health services for children and adolescents. Our vision is to be the highest quality and safest place for children to receive care, where every child has a medical home and is supported by nationally recognized services and experience. Mary Bridge Children’s multi-disciplinary approach to care includes pediatric experts for emergency services, inpatient care, and outpatient specialty clinics, all specializing in kids and their unique needs.
FTE: 1.0, Shift: Day, Schedule: Monday-Friday, Exempt
This position will support our Mary Bridge Children's Pediatrics - Union Ave Clinic. Additional information about this clinic can be found here: https://www.marybridge.org/locations/mary-bridge-childrens-pediatrics-union-avenue/
Position Summary
The Supervisor-Ambulatory Operations is responsible for the achievement of system goals around finance, quality, service, and engagement objectives through the oversight of all clinic operational functions, to include budget oversight, human resource management, and clinic through-put. The incumbent will supervise front and back office operational staff and perform human resource related functions such as recruitment, performance management, staff engagement and recognition as well as oversight of all operational duties related to staff scheduling, provider scheduling, and supply ordering.Work situations are varied and require servant leadership traits, a service oriented professional manner, well developed communication skills, the ability to organize many functions simultaneously, discretion, and critical thinking. Decision making is required in the daily routine functions of the position. Major decisions are subject to review and approval. Internal contacts include department staff and management in such areas as HIM, IS, Patient Accounts. External contacts include patients, families, private physician offices, insurance companies, DSHS, and outside agencies.
Requirements
- Associate's degree or 2 years of experience in lieu of degree will be considered
- Two (2) years of experience in related professional or technical role/function
- Previous experience and demonstrated skills in a supervisory or lead capacity
- Consideration will be given to internal candidates not meeting all of the qualifications
Why Mary Bridge Children's?
Mission-driven: Partnering for healing and a healthy future for the patients and communities we serve
Award-winning: Named ‘Top Children’s Hospital’ for five years by the Leapfrog Group; physicians consistently named on ‘Top Doctors’ lists by Seattle Magazine, Seattle Met and the Tacoma News Tribune
Growing: New pediatric hospital facility and medical office building opening in 2026
Leading research: MultiCare Institute for Research & Innovation partners with our pediatric providers, offering ground-breaking research and clinical trials
Employee-centric: MultiCare is consistently ranked among “America’s Best Employers by State” by Forbes
Lifestyle: Live and work in the Pacific Northwest surrounded by breathtaking mountain, forest and water views
Explore our services at marybridge.org
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $71,677.00 - $103,168.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.Associated benefit information can be viewed here.
Other facts
About MultiCare Health System
MultiCare’s roots in the Pacific Northwest go back to 1882, with the founding of Tacoma’s first hospital.
Over the years, we’ve grown from a Tacoma-centric, hospital-based organization into the largest, community-based, locally governed health system in the state of Washington.
Today, our comprehensive system of health includes more than 300 primary, urgent, pediatric and specialty care locations across Washington, Idaho and Oregon, as well as 13 hospitals. We welcome patients from the entire Pacific Northwest region and our 20,000-plus team members — including employees, providers and volunteers — proudly care for the communities we serve.
Without a doubt, our organization has changed over the years. But what has never changed, throughout our long history, has been our dedication to health and wellness of the people of the Pacific Northwest. Guided by our mission, vision and values, we are on continuous journey to deliver the services that our communities need, and to ensure access to those services, now and in the future.
What you'll do
- The Supervisor - Ambulatory Operations is responsible for overseeing clinic operational functions, including budget oversight and human resource management. The role involves supervising staff and ensuring the achievement of system goals related to finance, quality, service, and engagement.
Ready to join MultiCare Health System?
Take the next step in your career journey