Your Team Responsibilities

The Index Client Services (CS) Support role is responsible for managing and processing academic data requests, ensuring compliance with MSCI's data usage policies, and maintaining high-quality engagement with academic institutions. This role now includes the application of basic AI tools to enhance operational efficiency, reduce manual workload, and support MSCI’s ongoing digital transformation initiatives.

Your Key Responsibilities

• Validate student requests by ensuring communication is through official university email addresses.
• Data extraction and analysis for our Index products
• Support on the administrative tasks of the Client Service team
• Prepare and work on designated projects and recurrent tasks determined by theClient Service members
• Participate on designated recurrent projects for the Coverage organization

Your skills and experience that will help you excel

• Utilize basic AI tools (e.g., Microsoft Copilot, ChatGPT, or internal platforms) to:
• Draft templated responses for common student queries.
• Assist in auto-validating email addresses and document attachments.
• Extract structured information from unformatted student emails using AI-enhanced reading tools.
• Flag duplicate or potentially non-compliant requests through pattern recognition.
• Support the setup and use of AI chatbots or FAQ agents to reduce manual intervention in high-volume periods.
• Students of 5th - 6th semester of Accounting, Finance, Economics or Businessadministration related. This is a 12-month internship
• Availability to work 30 hrs per week (Monday through Friday).
• A self-starter and highly motivated individual, with the ability to work individually andwithin a team.
• Strong organizational skills with the ability to handle multiple projects under tight,short-term deadlines.
• Ability to work efficiently with diverse cultures on a global team.
• Understanding of international financial institutions and global financial markets

About MSCI

What we offer you

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.

At MSCI we are passionate about what we do, and we are inspired by our vision – to power better decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data, analytics and indexes, supported by advanced technology, set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners, private-market sponsors and investors, hedge funds, wealth managers, banks, insurers and corporates.

MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email [email protected] and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies

MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

Note on recruitment scams

We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com