Sales Operations Specialist II

*This is a hybrid role based out of our HQ in Richmond, CA. In-office expectation is 4 days a week.*

At Mountain Hardwear, we’re more than just an outdoor apparel and equipment brand – we’re a community of free thinkers, adventurers, and mountain sport enthusiasts. We design gear and apparel that empowers people to seek wilder paths, connect with the outdoors, and embrace mountain culture. As we continue to grow, we're looking to amplify our brand to existing and new customers, engage with our community and culture, and build trust through our products.

ABOUT THE POSITION

The Sales Operations Specialist II provides operational support and expertise to enable the Sales organization to function efficiently. This role focuses on executing processes, improving workflows, and delivering high-quality service to internal and external partners.

HOW YOU’LL MAKE A DIFFERENCE

Sales Support & Process Execution:

• Execute tasks and processes that support the Sales team and identify opportunities for efficiency improvements.

• Provide a high level of service to the Sales team and cross-functional partners.

• Implement best practices to streamline workflows and improve operational performance.

Cross-Functional Collaboration:

• Communicate with cross-functional teams and learn other areas of the business to solve problems within the Sales organization.

• Act as a liaison between Sales, Marketing, and Operations to ensure alignment on initiatives and timely delivery of assets.

• Coordinate information flow to ensure ongoing process or program execution.

Sample & Showroom Management:

• Track and organize samples and showroom for internal and external meetings.

• Manage logistics for seasonal presentations and account meetings.

Documentation & Training:

• Maintain documentation and training materials for processes and tools.

• Support onboarding and training for new tools and initiatives.

• Present information in a clear, concise manner for various audiences.

Innovation & Testing:

• Assist in testing new tools, processes, and initiatives to improve sales operations.

• Provide feedback and recommendations for system enhancements and process improvements.

Administrative Support:

• Perform other duties as assigned, including scheduling meetings and supporting ad hoc projects.

YOU HAVE

• Bachelor’s degree, applicable certification, or equivalent experience.

• 2–4 years of professional experience with proficiency in tools, systems, and procedures.

• Salesforce CRM certification preferred.

• Strong data analysis skills and advanced Excel functions.

• Ability to manage and coordinate multiple projects simultaneously.

• Understanding of object-relational databases and ability to translate complex requirements into clear deliverables.

• Excellent communication and presentation skills.

• Logical and technical problem-solving ability.

• Ability to travel up to 20%.

#Hybrid
#MHW
#LI-LC1

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company. 

Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

Hiring Range: $69,170.00 - $97,042.00

*Pay decisions are determined by multiple factors, including what the market is paying, a candidate’s capabilities and skills, years of experience ,and internal equity

At Columbia Sportswear Company, we’re proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available.

If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to [email protected] with the Subject: Applicant Assistance Requested.