POSITION SUMMARY

Provides physician, clinical and billing staff support to ensure the completion of the Medical Record to meet accrediting standards and the Medical Staff Rules and Regulations. Performs miscellaneous clerical duties, scanning and uploading, and quantitative/qualitative analysis.  Primarily works with Ambulatory Office records.

MINIMUM REQUIREMENTS

Education:

1. High School graduate or equivalent.  
   Graduate of an approved Health Information Management Technology or Medical Secretarial program preferred.

Experience:

1. No previous work experience required.  
   Two years of relevant experience in Health related field preferred.  

Knowledge, Skills, Abilities:

Essential Abilities:

1. Strong desire to be successful
2. Passionate and hard working
3. Provide great customer service to both internal and external customers both in person and on the phone.
4. Communication skills necessary to approach medical staff, hospital personnel, ancillary department, etc., for any clarification regarding record questions or documentation concerns.
5. Ability to work well with a team and independently.
6. Ability to accept and adapt to new and changing work requirements/assignments and priorities.
7. Demonstrates a cooperative, positive and helpful attitude toward peers.
8. Fosters a spirit of teamwork by seeking out opportunities to assist others.
9. Offers to help other employees to ensure timely completion of daily departmental work. 
10. Accepts additional assignments from management as required, meets time frames as indicated.
11. Assists management in any task oriented job function to maintain effective, timely record flow and to expedite cash flow.

Essential Skills:

1. Phone (mobile/desk)
2. Knowledge and Experience with Meditech Expanse
3. Competent navigating a personal computer using all functions of Windows 
4. Competent keying ability
5. Ability to learn Adobe Acrobat DC
6. Ability to use a printer
7. Ability to use Accuroute faxing  

License/Certification/Registration:

None

SUPERVISION RECEIVED

Receives general supervision from the Supervisor, HIM Processing/Quality 

SUPERVISION GIVEN

None