MH
Patient Care Specialist II
full-time•Fort Myers
About this role
Job Description Summary
Front Desk Associate/Patient Care SpecialistMillennium Physician Group
Full Time (Monday-Friday)
Join our dynamic medical team as a Front Office Associate and be at the heart of our mission to provide exceptional healthcare services to our community. In this fast-paced environment, you'll be the face of our clinic, ensuring every patient's visit starts with a warm welcome and efficient check-in process. If you thrive in a high-energy setting, love working with people, and have a passion for delivering outstanding customer service, this is the perfect opportunity for you.
As a Front Office Associate, you will be responsible for managing patient appointments, coordinating with medical staff, and maintaining accurate records. Your exceptional organizational skills and attention to detail will be instrumental in keeping our clinic running smoothly. From answering phone calls and addressing inquiries to handling insurance paperwork, your multitasking abilities will shine as you balance multiple tasks with ease. Your friendly and professional demeanor will create a welcoming atmosphere for our patients, making them feel comfortable and supported throughout their visit. If you're ready to make a meaningful impact in the healthcare industry, apply now to be apart of our dedicated team!
Millennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual, and help you grow in your role with Millennium Physician Group.
Objectives of this role
Provide an exceptional patient experience
Ensure efficient appointment and scheduling management
Keep accurate records
Maintain confidentiality and secure confidential data
Support physicians and nurses in providing accurate and organized care
Ensure efficient patient management processes
Cultivate confident relationships with new and existing patients
Act as a liaison between providers, patients, and visitors
Maintain a clean and accessible medical office
Remain knowledgeable and equipped to handle evolving needs
Responsibilities
Greet patients with a friendly demeanor
Assist with check-in procedures
Maintain accurate patient records
Coordinate with medical staff to schedule appointments and efficiently manage changes or cancellations
Maintain and organize the electronic appointment system
Adhere to privacy regulations such as HIPPA
Actively participate in team meetings, share insight and provide support to colleagues when needed
Required skills and qualifications
High School Diploma or equivalent
Knowledge of medical terminology
Proficient in using computer systems and electronics health records and systems (EHR/EMR)
Familiar with scheduling software, billing systems, and basic data entry skills
The ability to frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds.
Preferred skills and qualifications
3-6 months related experience
Experience working with Athena software
Bilingual
Apply now to join our esteemed medical team and become part of a vibrant community dedicated to delivering exceptional patient care in a picturesque setting.
This position earns competitive compensation plus a full benefits package including 401(k) with match and 3 weeks of PTO! We also offer opportunities for growth, as well as a great team atmosphere that empowers you to seek better ways to deliver service and take ownership of outcomes in providing quality service and support.
How will you make an impact & Requirements
Front Desk Associate/Patient Care Specialist
Millennium Physician Group
Full Time (Monday-Friday)
Join our dynamic medical team as a Front Office Associate and be at the heart of our mission to provide exceptional healthcare services to our community. In this fast-paced environment, you'll be the face of our clinic, ensuring every patient's visit starts with a warm welcome and efficient check-in process. If you thrive in a high-energy setting, love working with people, and have a passion for delivering outstanding customer service, this is the perfect opportunity for you.
As a Front Office Associate, you will be responsible for managing patient appointments, coordinating with medical staff, and maintaining accurate records. Your exceptional organizational skills and attention to detail will be instrumental in keeping our clinic running smoothly. From answering phone calls and addressing inquiries to handling insurance paperwork, your multitasking abilities will shine as you balance multiple tasks with ease. Your friendly and professional demeanor will create a welcoming atmosphere for our patients, making them feel comfortable and supported throughout their visit. If you're ready to make a meaningful impact in the healthcare industry, apply now to be apart of our dedicated team!
Millennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual, and help you grow in your role with Millennium Physician Group.
Objectives of this role
- Provide an exceptional patient experience
- Ensure efficient appointment and scheduling management
- Keep accurate records
- Maintain confidentiality and secure confidential data
- Support physicians and nurses in providing accurate and organized care
- Ensure efficient patient management processes
- Cultivate confident relationships with new and existing patients
- Act as a liaison between providers, patients, and visitors
- Maintain a clean and accessible medical office
- Remain knowledgeable and equipped to handle evolving needs
Responsibilities
- Greet patients with a friendly demeanor
- Assist with check-in procedures
- Maintain accurate patient records
- Coordinate with medical staff to schedule appointments and efficiently manage changes or cancellations
- Maintain and organize the electronic appointment system
- Adhere to privacy regulations such as HIPPA
- Actively participate in team meetings, share insight and provide support to colleagues when needed
Required skills and qualifications
- High School Diploma or equivalent
- Knowledge of medical terminology
- Proficient in using computer systems and electronics health records and systems (EHR/EMR)
- Familiar with scheduling software, billing systems, and basic data entry skills
- The ability to frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds.
Preferred skills and qualifications
- 3-6 months related experience
- Experience working with Athena software
- Bilingual
Apply now to join our esteemed medical team and become part of a vibrant community dedicated to delivering exceptional patient care in a picturesque setting.
This position earns competitive compensation plus a full benefits package including 401(k) with match and 3 weeks of PTO! We also offer opportunities for growth, as well as a great team atmosphere that empowers you to seek better ways to deliver service and take ownership of outcomes in providing quality service and support.
What you'll do
- The Patient Care Specialist II will greet patients, assist with check-in procedures, and maintain accurate patient records. They will also coordinate with medical staff to manage appointments and ensure efficient patient management processes.
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Frequently Asked Questions
What does a Patient Care Specialist II do at Mosaic Health?
As a Patient Care Specialist II at Mosaic Health, you will: the Patient Care Specialist II will greet patients, assist with check-in procedures, and maintain accurate patient records. They will also coordinate with medical staff to manage appointments and ensure efficient patient management processes..
Is the Patient Care Specialist II position at Mosaic Health remote?
The Patient Care Specialist II position at Mosaic Health is based in Fort Myers, Florida, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Patient Care Specialist II position at Mosaic Health?
You can apply for the Patient Care Specialist II position at Mosaic Healthdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.