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Facilities Service Coordinator
full-timeChicago$63k - $107k

Summary

Location

Chicago

Salary

$63k - $107k

Type

full-time

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About this role

The Role:

The Facilities Coordinator supports daily operations of the site by managing vendors, maintaining a safe and efficient workplace, and serving as a primary on‑site point of contact for employees, partners, and service providers. This role ensures the facility runs smoothly through proactive site management, strong communication, and hands‑on support for events, safety, and space organization.

The Responsibilities:

Vendor & Project Management 

  • Coordinate vendor scheduling, site access, and day‑to‑day escorting. 

  • Serve as the consistent on‑site contact for all vendor activity. 

  • Verify completion of work, report discrepancies to the Facilities Manager, and support close‑out documentation. 

  • Manage preventative maintenance schedules and support implementation. 

  • Maintain on‑site security protocols, including badging and visitor oversight. 

  • Collaborate with internal partners on cost needs and invoice processing. 

Site Operations & Workplace Support 

  • Conduct daily site walks, document findings, and relay maintenance needs to the Facilities Manager. 

  • Participate in monthly janitorial walkthroughs and provide quality feedback. 

  • Manage service tickets—accept, address, and route requests efficiently. 

  • Support event preparation and ensure events are executed safely. 

  • Act as liaison between Security, Janitorial, Dock, Engineering, SPS, and other building partners. 

  • Occasionally manage facilities needs outside of normal work hours.

Primary Point of Contact 

  • Serve as the main on‑site POC for Security, Building Management, Dock Operations, Engineering, and after‑hours needs. 

  • Provide clear communication and strong customer service to employees and partners. 

Safety & Culture 

  • Act as a Safety Advocate—model safe behavior, reinforce policies, and educate staff. 

  • Promote a “One Team” culture and set an example for professionalism and collaboration. 

  • Support site cleanliness, including light janitorial tasks as needed. 

 
 

The Requirements:  

  • 2 years of experience in facilities, workplace operations, property management, or a related field. 

  • Experience coordinating vendors, contractors, and building partners. 

  • Familiarity with work order systems (e.g., SNOW or similar ticketing platforms). And tech at large.  

  • Knowledge of basic building operations, safety protocols, and emergency procedures. 

  • Ability to perform daily site walkthroughs and identify maintenance needs. 

  • Experience supporting events, office moves, or workplace accommodations. 

  • Comfortable working onsite in a fast‑paced, service‑oriented environment. 

  • Ability to lift/move items as needed for events or light facilities tasks (typically 25–40 lbs). 

  • Willingness to support occasional after‑hours or emergency needs. 

 
 

What you can bring to Morningstar: 

  • Clear, professional communicator with strong interpersonal skills. 

  • Ability to build relationships with employees, vendors, and building partners. 

  • Strong attention to detail with the ability to manage multiple tasks 

  • Reliable in documenting walkthroughs, logging tickets, and tracking vendor work. 

  • Resourceful, proactive, and able to assess situations and escalate appropriately. 

  • Comfortable making decisions to support operations and safety. 

  • Works effectively with cross‑functional partners (Security, Engineering, Janitorial, Concierge, P&C). 

  • Enjoys working with a team to get the job done 

  • Takes pride in maintaining a safe, clean, and well‑run facility. 

  • Follows through on tasks and ensures issues are resolved.  

Compensation and Benefits

At Morningstar we believe people are at their best when they are at their healthiest. That’s why we champion your wellness through a wide-range of programs that support all stages of your personal and professional life. Here are some examples of the offerings we provide:

  • Financial Health
    • 75% 401k match up to 7%
    • Stock Ownership Potential
    • Company provided life insurance - 1x salary + commission
  • Physical Health 
    • Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plans and coverages
    • Additional medical Wellness Incentives - up to $300-$600 annual
    • Company-provided long- and short-term disability insurance
  • Emotional Health 
    • Trust-Based Time Off
    • 6-week Paid Sabbatical Program
    • 6-Week Paid Family Caregiving Leave
    • Competitive 8-24 Week Paid Parental Bonding Leave
    • Adoption Assistance
    • Leadership Coaching & Formal Mentorship Opportunities
    • Annual Education Stipend
    • Tuition Reimbursement
  • Social Health 
    • Charitable Matching Gifts program
    • Dollars for Doers volunteer program
    • Paid volunteering days
    • 15+ Employee Resource & Affinity Groups

Total Cash Compensation Range

$63,400.00 - 107,775.00 USD Annual

Inclusive of annual base salary and target incentive

Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.

001_MstarInc Morningstar Inc. Legal Entity

Other facts

Tech stack
Vendor Management,Project Management,Communication,Safety Protocols,Event Support,Customer Service,Attention to Detail,Problem Solving,Team Collaboration,Facilities Management,Work Order Systems,Building Operations,Maintenance Scheduling,Security Oversight,Janitorial Management,Interpersonal Skills

About Morningstar

Morningstar, Inc. is a leading provider of independent investment insights in North America, Europe, Australia, and Asia. The Company offers an extensive line of products and services for individual investors, financial advisors, asset managers and owners, retirement plan providers and sponsors, institutional
investors in the debt and private capital markets, and alliances and redistributors. Morningstar provides data and research insights on a wide range of investment offerings, including managed investment products, publicly listed companies, private capital markets, debt securities, and real-time global market data. Morningstar also offers investment management services through its investment advisory subsidiaries, with approximately $369 billion in AUMA as of Sept. 30, 2025. The Company operates through wholly-owned subsidiaries in 32 countries.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Financial Services

What you'll do

  • The Facilities Service Coordinator manages vendors and ensures the facility operates smoothly by supporting daily site operations and serving as the primary point of contact for employees and service providers. Responsibilities include vendor management, site operations support, and acting as a safety advocate.

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Frequently Asked Questions

What does Morningstar pay for a Facilities Service Coordinator?

Morningstar offers a competitive compensation package for the Facilities Service Coordinator role. The salary range is USD 63k - 108k per year. Apply through Clera to learn more about the full compensation details.

What does a Facilities Service Coordinator do at Morningstar?

As a Facilities Service Coordinator at Morningstar, you will: the Facilities Service Coordinator manages vendors and ensures the facility operates smoothly by supporting daily site operations and serving as the primary point of contact for employees and service providers. Responsibilities include vendor management, site operations support, and acting as a safety advocate..

Why join Morningstar as a Facilities Service Coordinator?

Morningstar is a leading Financial Services company. The Facilities Service Coordinator role offers competitive compensation.

Is the Facilities Service Coordinator position at Morningstar remote?

The Facilities Service Coordinator position at Morningstar is based in Chicago, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Facilities Service Coordinator position at Morningstar?

You can apply for the Facilities Service Coordinator position at Morningstar directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Morningstar on their website.