About this role
Job DetailsLevel: ExperiencedJob Location: Scottsdale, AZ 85260Position Type: Full TimeSalary Range: $18.00 - $23.00 HourlyTravel Percentage: Up to 25%Job Shift: Monday - Friday Day ShiftJob Category: HorticultureJob Summary
Moon Valley Nurseries is seeking a highly organized and detail-oriented Scheduling Coordinator to support our fast-paced and growing Tree Care Division. This role plays a critical part in ensuring smooth day-to-day operations by providing organized scheduling and communications with the leadership and field teams. The ideal candidate will be a proactive problem-solver with strong communication skills, excellent time management, and the ability to manage multiple priorities.
Key Duties and Responsibilities
Operational & Administrative Support
Focusing on customer service, project scheduling, coordinating, routing for the crews and technicians and scheduling residential clients with new consultations.
Scheduling clients will be a daily focus, managing the backlog for your designated area of support, being heavily focused and involved with the daily operations.
Assist in driving strong productivity, good culture and top client interactions.
Customer Service & Communication
Communicate with customers regarding scheduling, complete daily follow-ups through emails and texts with clients, along with general inquiries as needed.
Manage and follow through with any needed communications with the team and clients, this will be dictated by each situation and will need a high level of attention.
QualificationsQualifications: Knowledge, Skills & Abilities
2+ years of administrative scheduling experience, preferably in a field services, landscaping, tree care, pest control, construction crews, and other similar environments.
Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and Google Workspace.
Strong organizational, multitasking, and problem-solving skills.
Excellent written and verbal communication skills.
Ability to thrive in a fast-paced, team-oriented environment.
Bilingual in English and Spanish is a plus
This is not an exhaustive list of responsibilities. We work collaboratively and new responsibilities may be assigned over time.
Education
Highschool Diploma or equivalent experience
Physical requirements/Working Conditions
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 15 pounds. Able to work outdoors for extended periods of time in possibly extreme conditions, including rain, heat, sun, and wind.
OTHER
Subject to MVR and criminal background check (In accordance with applicable fair chance laws, rules, and regulations)
About Us
Moon Valley Nurseries is the largest grower of box trees and palms in North America, and is an industry leader and high growth company that offers competitive salaries with exceptional employee benefits including medical insurance, 401(k), holidays, and PTO to all eligible employees. We are an equal employment opportunity employer. We are a drug free workplace.
#MVNTREECARE
About Moon Valley Nurseries
Established in 1995 in the heart of Phoenix's Moon Valley neighborhood, Moon Valley Nurseries has grown to become a respected leader in the horticultural industry. A family-founded venture, our commitment to eco-friendly, water-wise practices underscores our dedication to environmental sustainability. Under our founding vision, we started with a straightforward idea: deliver high-quality trees and plants to our valued clients in the most efficient manner.
Recognizing the evolving needs of our clientele, we pioneered the "you buy it, we plant it" concept, and further enhanced our offerings with comprehensive services ranging from design and delivery to professional installation, all underscored by an unmatched tree warranty.
Proudly cultivating our vast inventory of trees, plants, and palms, Moon Valley continually strives for excellence in quality, resilience, and aesthetic appeal. Our footprint has broadened over the years, boasting retail and growing operations in Arizona, California, Nevada, Texas, Tennessee and Florida. Notably, we've recently integrated the inventory and production facilities of esteemed regional nurseries such as Growest Nurseries in California and Glen Flora Farms in Texas.
Today, Moon Valley Nurseries stands as North America's foremost grower of box trees and palms. Our philosophy remains unwavering: Deliver superior trees, exceptional service, and unmatched value. Your satisfaction is our guarantee.