Housekeeping Inspector/Supervisor (Quality Assurance Supervisor)
full-time•Myrtle Beach
About this role
Overview
Responsibilities
Qualifications
The Housekeeping Inspector/Supervisor (Quality Assurance Supervisor) is responsible for supporting the Director and Assistant Director of Housekeeping in the managing, training and coaching of all housekeeping associates, including, Housekeeping Room Attendants, Housepersons and Public Area Attendants to ensure the hotel’s quality standards are met. Additionally, based on business need, the Housekeeping Inspector/Supervisor (Quality Assurance Supervisor) will be expected to perform regular housekeeping duties as directed by resort management.
Responsibilities
Housekeeping Inspector/Supervisor (Quality Assurance Supervisor) responsibilities include, but are not limited to:
Assists with the supervision, training, and coaching of housekeeping staff, ensuring they understand their duties and perform them efficiently
Thoroughly inspects the hotel’s guest rooms, common areas, and storerooms to ensure cleanliness standards are met
Updates appropriate team members of the status of each guest room
Documents the results of the room inspections, resolve deficiencies, and write work orders for maintenance issues
Inspects for any damages and immediately reports to the manager
Efficiently manages, stocks, and controls linen, supplies, and equipment and closets
Performs cleaning duties based on business volume and the resort’s needs
Completes daily room assignments/section assignments for Housekeeping Room Attendants, Housepersons, and Public Area Attendants if needed
Coordinates with other departments, such as maintenance and front desk, to ensure seamless operations and guest satisfaction
Addresses guest concerns promptly and effectively, taking appropriate actions to resolve issues
Greets guests and provides prompt and courteous service
- Clean the resort guest rooms/condos as required, including, but not limited to: dusting, vacuuming, changing linens, trash removal, cleaning bathrooms, kitchen area, and common areas
Other duties as assigned
Qualifications
What are we looking for?
- Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
- Must be able to stand for long periods of time
Passion for providing exceptional service to guests and team members
Responsibility, reliability, and honesty
Teamwork and collaboration
Must be able to communicate clearly and professionally with guests, coworkers and supervisors
What can you look forward to?
All team members enjoy WEEKLY PAY!
Qualifying team members may enjoy the following benefits:
- Medical and Dental insurance
- Supplemental insurance plans (ex. Vision, Life, etc…)
- Paid Time Off
- 401(k) retirement plan with company match
- Bereavement Leave
- Jury Duty Pay
- Employee Assistance Program
- David L. Brittain Scholarship Program
- Tuition Reimbursement
- Resort Accommodations Discount
- And more!
Why choose Brittain?
WE ARE MORE THAN JUST A WORKPLACE…
We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us.
As leaders in the hospitality and tourism industry, our company is rooted in a strong, caring culture steeped in rich history and respect. Whether you're looking for your first job or your next career opportunity, we offer a wide variety of rewarding roles where your contributions truly matter. You will find your work rewarding as YOU make the difference to each of our guests. Start your journey today and turn a job into a career with Brittain Resorts & Hotels!
Complete your application for one of our immediate openings, and sign up to receive notifications about featured job opportunities here: www.brittainresorts.com/careers-email-sign-up
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We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.
What you'll do
- The Housekeeping Inspector/Supervisor is responsible for supervising and training housekeeping staff to ensure quality standards are met. They also perform inspections of guest rooms and common areas, manage supplies, and address guest concerns.
About Monterey Bay Suites
Brittain Resorts & Hotels (BRH) is a full-service hospitality management company providing multi-layered expertise in all disciplines of hotel and resort operations. Since 1943, BRH has been enriching the lives of its team members, guests, partners, and the communities they serve by providing exceptional guest experiences, a supportive work environment, and superior returns. With over 4,700 rooms, suites, and condos in the portfolio, the company currently operates 30 premier hotels and resorts and 45+ restaurants & bars within the United States.
From measured and benchmarked operational strategies, to proprietary data-driven decision-making in human resources, revenue management, and sales & marketing, BRH's defined processes ensure each property is best positioned in the ever-changing hospitality market.
For more information about the Company, visit our website at BrittainResorts.com.
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Frequently Asked Questions
What does a Housekeeping Inspector/Supervisor (Quality Assurance Supervisor) do at Monterey Bay Suites?
As a Housekeeping Inspector/Supervisor (Quality Assurance Supervisor) at Monterey Bay Suites, you will: the Housekeeping Inspector/Supervisor is responsible for supervising and training housekeeping staff to ensure quality standards are met. They also perform inspections of guest rooms and common areas, manage supplies, and address guest concerns..
Is the Housekeeping Inspector/Supervisor (Quality Assurance Supervisor) position at Monterey Bay Suites remote?
The Housekeeping Inspector/Supervisor (Quality Assurance Supervisor) position at Monterey Bay Suites is based in Myrtle Beach, South Carolina, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Housekeeping Inspector/Supervisor (Quality Assurance Supervisor) position at Monterey Bay Suites?
You can apply for the Housekeeping Inspector/Supervisor (Quality Assurance Supervisor) position at Monterey Bay Suitesdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.