Description

JOB SUMMARY:

Responsible for day-to-day operation of assigned park or parks modeling the organizational Purpose, Values, and Standards consistently. 

ESSENTIAL FUNCTIONS

Duties/Responsibilities:

• Perform all duties with respect to Company’s Purpose, Values, Standards & Core Competencies. 
• Oversee on-site operations of a mobile home and RV Community 
• Sustain and increase occupancy rates. 
• Ensure timely revenue collections and sustain collection rates above 97%. 
• Enforce rules & regulations of community. 
• Build positive relationships with residents, vendors, and team members. 
• Assist in the marketing, showing and upkeep of spaces for rent within the park. 
• Meet with prospective residents and complete the rental process. 
• Collect rent and service all resident notices, including legal/eviction notices. 
• Following all safety & emergency procedures 
• Communicating with management daily; Communicate any problems promptly and clearly and make recommendations to Development Leader towards solutions. 
• Complete assigned tasks consistent with Fair Housing regulations 
• Complete basic maintenance tasks as needed including picking up trash, debris, and cleaning common areas. 
• Maintain a clean and safe working environment. 
• Carries out all responsibilities in compliance with the organization’s policies, procedures, and state, federal, and local laws. 
• Other duties as assigned.

Requirements

Required Skills/Abilities:

• Able to work autonomously with minimal supervision 
• Communication - Convey information both orally and written in a timely and clear manner which promotes an accurate understanding on the part of your audience. 
• Time Management - Managing one's own time and the time of others. A proven ability to meet deadlines and the ability to prioritize tasks and to delegate them when appropriate.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. 
• Judgment and Decision Making – Considers the relative costs and benefits of potential actions to choose the most appropriate one. 
• Proficient with Microsoft Office Suite or related software.
• CORE COMPETENCIES
• Developer of Talent - teaches others and has notable success stories of development 
• Executor - gets things done and has an organized process toward completing projects 
• Language Skills - Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively communicate one-on-one and in small groups to customers and co-workers. 
• Managerial Courage - confronts issues directly and respectfully while working toward resolution 
• Mathematical Skills - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. 
• Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving customers.
• Results Driven -achieves results and has enthusiasm around exceeding expectations 
• Servant Leader - serves the team and cares greatly

EDUCATION and EXPERIENCE

• High School Diploma or GED
• At least one-year property management or related experience. 
• 2+ years of customer service experience
• 1+ years of answering busy phone lines
• Bilingual in Spanish preferred
• Must have a driver's license and reliable transportation.
• Must be able to pass background and drug screening.

Pay and Benefits

• $20-26/hour DOE
• 40-Hr Workweek
• Employee referral program
• Paid Time Off
• Paid Sick Leave
• 401(k) with employer match
• Benefits

Waiting period may apply

EQUAL OPPORTUNITY EMPLOYER

Monte Christo Communities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions