About this role
Reporting to the Omnichannel Training Manager EMEA and being part of the OMNI Training team, our Field Trainer key focus will be the Central Europe retail network, developing the retail teams through induction, training and coaching on the floor, contributing to business growth and meeting the needs of the Area, country and stores.
Your Impact
TRAINING AND IN-STORE COACHING
- Ensures a consistent On-boarding and Induction for all new comers, including Managers and office employees.
- Animates and co-animates trainings, workshops, and other programs contributing to the Selling Skills and Client focus
- Actively facilitates Product Training In collaboration with Buying team
- Supports of the new Store Openings and projects rollout in collaboration with the Omnichannel team
- Supports the in store Clienteling initiatives
- OMNI services support through training and integration in sales processes
- On the floor coaching on selling skills. Coaching the Coach with Store Managers and Managers
- Improves the format of morning briefs – more interactive, more educational
- Initiates and runs training activities to support business needs
- Be a role model on the shopfloor, supporting the sales when needed
Qualifications
COMPETENCIES:
- 3-5 years of leadership experience with proven ability to develop teams – preferably in a luxury retail or hospitality setting
- Shopfloor experience is a must
- Experience in Training and Coaching
- Strong presentation and facilitation skills
- Strong Verbal and Written communication skills
- Proficiency in Microsoft Office (PowerPoint) and PC devices
- Fluency and Sophistication in English and German, any additional language skills would be a plus
PERSONAL PROFILE
- Ability to motivate others and self-motivated
- Commercial awareness and driven to achieve results
- Ability to perform behavioural analysis and source creative solutions to drive the change
- Credible and respected by both Managers and team
- Flexible and able to work during the weekends if needed
- Great public speaker
“Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Other facts
About Moncler Group
Moncler was founded in Grenoble, France, in 1952 and is currently headquartered in Milan, Italy. Over the years the brand has combined style with constant technological research assisted by experts in activities linked to the world of the mountain. This makes the Moncler collections the quintessence of outwear that marries the extreme demands of nature with those of city life. In 2003 Remo Ruffini took over the company, of which he is currently President and Creative Director. Moncler manufactures and directly distributes men's, women's and accessory collections through its boutiques and in exclusive international department stores and multi-brand outlets.
What you'll do
- The Field Trainer will develop retail teams through induction, training, and coaching, contributing to business growth. They will also support new store openings and in-store clienteling initiatives.
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