About this role
We are Stone Island
Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass.
The Role: Client Advisor - Soho
At Stone Island we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for someone to deliver on stage the Stone Island Customer Experience. With passion and authenticity, welcomes and guides each Client across our values and heritage, gets to know the Client and advises honestly and genuinely. As the direct and trusted point of reference in store, the Client Advisor builds the Stone Island community establishing and nurturing long-lasting relationship with the Client.
Your Impact
CLIENTELING
- Collects Client's valuable information throughout the journey
- Proactively engages in 1to1 activities to nurture the relationships with Clients
PRODUCT KNOWLEDGE
- Has strong knowledge of the collection
- Provides insights on fabrics and products specificities
BUSINESS
- Drives Sales, achieving individual results and contributing to the team ones
- Maximizes sales opportunity leveraging cross selling
OPERATIONS / STOCK MANAGEMENT
- Supports BOH organization and procedures implementation as well as replenishment / transfer activities
- Supports the maintenance of the store's visual merchandising standards
- May have opening and closing responsibilities
Qualifications
- At least some experience in sales roles in Fashion Retail/ Hospitality; or interest/study in Fashion related courses
- Experience in Luxury and Contemporary Retail environment is a plus
- Client service and commercial mindset
- Trustworthiness, attendance, flexibility, agility, attitude for teamwork
- Fluency & sophistication in local language, proficiency in English - additional languages is a plus
- Good image and look coherent with the Brand style
- Openness to new technologies
Stone Island includes a reasonable estimate of the hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. A reasonable estimate of the current base hourly range is $20 per hour to $22 per hour. In addition to competitive pay, the hired candidate will also be eligible for commission and a comprehensive benefits package including medical, dental, vision, short and long-term disability, paid parental leave, paid holidays, accrue up to 56 hours of paid vacation time, 4 personal days, employee discounts, and a retirement plan with employer contribution.
Our Shared Values
At Stone Island we aren’t led by conventions or trends, but by our own compass. Shared values we put into practice everyday to maintain our unique culture of relentless innovation.
SELF RELIANCE | SOLIDARITY | ENGINEERING MINDSET | MATERIAL OBSESSION
If you are ready to follow your compass with Stone Island, apply now!
Other facts
About Moncler Group
Moncler was founded in Grenoble, France, in 1952 and is currently headquartered in Milan, Italy. Over the years the brand has combined style with constant technological research assisted by experts in activities linked to the world of the mountain. This makes the Moncler collections the quintessence of outwear that marries the extreme demands of nature with those of city life. In 2003 Remo Ruffini took over the company, of which he is currently President and Creative Director. Moncler manufactures and directly distributes men's, women's and accessory collections through its boutiques and in exclusive international department stores and multi-brand outlets.
What you'll do
- The Client Advisor is responsible for delivering the Stone Island Customer Experience by welcoming and guiding clients, building relationships, and advising them on products. They also engage in clienteling activities and support sales and operations in the store.
Ready to join Moncler Group?
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