About this role
Monash Health is a great place to work
Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage.
To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.
Embark on a rewarding career and be part of a team where your dedication makes a difference in people’s lives.
About the Role
Join our team as a Ward Clerk on a temporary fixed-term, part-time basis (3 days per week – Wednesday, Thursday and Friday), working within 52 Maternity, a 48-bed maternity unit in a busy tertiary hospital.
This is a key frontline role, providing high-quality clerical and administrative support to ensure the smooth day-to-day functioning of the ward and an excellent experience for women, families and visitors.
Key responsibilities include:
- Providing a welcoming first point of contact for patients, families and visitors
- Managing ward reception duties, including telephone enquiries and message coordination
- Supporting patient admission, transfer and discharge processes
- Admitting, transferring and discharging patients within the electronic systems
- Coordinating ward administration tasks such as ordering supplies, equipment requests and general clerical duties
- Supporting the multidisciplinary team to enable safe, efficient and patient-centred care
The role works standard weekday hours and is based on-site within the maternity unit.
About Us
52 Maternity is a fast-paced, 48-bed maternity ward within a large tertiary hospital - Monash Medical Centre, caring for women and newborns with a wide range of clinical needs. The ward is supported by a highly skilled multidisciplinary team including midwives, medical staff, allied health and administrative professionals.
Our team culture is supportive, collaborative and respectful. We value kindness, professionalism and teamwork, and recognise the important contribution ward clerks make to the care environment and overall patient experience.
About You
To ensure your success in this role, you will bring the following demonstrated skills, experience and attributes:
- Previous experience in a ward clerk, medical administration or similar healthcare role
- Excellent communication and interpersonal skills with a strong customer-focused approach
- High level organisational skills with the ability to prioritise workload in a busy environment
- Strong computer skills and confidence using patient management systems and office software
- Ability to work both independently and as part of a multidisciplinary team
Mandatory / role-related requirements:
- Experience in a healthcare or hospital administrative setting
- Familiarity with medical terminology
- Ability to work the nominated part-time days (Wednesday to Friday)
In Return
In return, you will be supported by a welcoming and experienced maternity team and have the opportunity to:
- Work in a meaningful role that directly supports women, babies and families
- Be part of a collaborative, values-driven ward culture
- Gain experience in a busy tertiary maternity setting
- Develop your skills within a large and well-respected health service
For a confidential discussion and to explore the opportunity further, please call Elizabeth Georgiev on 0427 855 541
Position Description can be found below
#6836 Position Description Ward Clerk 2024.pdf
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close: 6th February 2026
Other facts
About Monash Health
Monash Health is Victoria, Australia’s largest and most comprehensive health service.
We deliver care for people over their entire lifespan, from pre-birth to end-of-life, providing consolidated, integrated, comprehensive, and often highly complex care.
With 25,500 employees, Monash Health provides care to south-eastern metropolitan Melbourne and rural Victoria via telehealth, within local communities, and in people’s homes.
Our major hospitals include Monash Medical Centre, Monash Children’s Hospital, Dandenong Hospital, Casey Hospital, and the newly opened Victorian Heart Hospital, which is Australia’s first dedicated cardiac hospital. Monash Health provides significant care at Moorabbin Hospital, the Kingston Centre, and the Cranbourne Integrated Community Care Centre, and in total, they operate more than 40 care locations.
Monash Health is uniquely positioned as a large-scale, publicly funded health service that improves the health outcomes of their community. Annually, we provide more than 3.6 million episodes of care and deliver more than 10,000 babies.
We’re committed to being a fair, equitable, and non-discriminatory workplace that maximises the talent, potential, and contribution of all employees. With such a wide range of locations and specialties, we’ll proudly help you grow your career in healthcare.
What you'll do
- The Ward Clerk provides high-quality clerical and administrative support to ensure the smooth functioning of the ward. Key tasks include managing ward reception duties, supporting patient admission and discharge processes, and coordinating ward administration tasks.
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