About this role
Monash Health is a great place to work
Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.
Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation.
To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.
About The Role
The Aboriginal Access and Support Worker provides culturally safe, holistic support to Aboriginal and Torres Strait Islander people aged under 50, enabling improved access to Monash Health services across hospital and community settings. This role delivers a home and community-based care program that supports clients and their families through practical assistance, advocacy, and culturally informed care.
Working closely with internal and external health professionals, Aboriginal Controlled Organisations and community services, the role contributes to coordinated care planning and improved health outcomes. Support may include transport assistance, outreach, navigation of outpatient appointments, and assistance accessing services such as My Aged Care and the NDIS.
The Aboriginal Access and Support Worker also plays a key role in promoting the program within the Dandenong and Casey communities, strengthening relationships, and providing secondary consultation to non-Aboriginal staff to promote culturally safe practice. Accurate and timely documentation across Monash Health systems (HMS, SMR, EMR and other data management systems) is a core requirement of the role.
This position is central to supporting the cultural, emotional and spiritual wellbeing of Aboriginal and Torres Strait Islander people, ensuring their voices are heard and their health care journey is supported across the lifespan.
About Us
Monash Health is committed to reconciliation and improving health outcomes for Aboriginal and Torres Strait Islander communities through culturally safe and appropriate care.
The Aboriginal Health and Engagement Directorate supports the health and wellbeing of Aboriginal and Torres Strait Islander patients across hospital and community settings, including the Aboriginal Hospital Liaison Service and Aboriginal Health Services within Monash Health Community.
About You
This position is identified and is open only to Aboriginal and/or Torres Strait Islander people. Applicants must identify as Aboriginal and/or Torres Strait Islander, demonstrate acceptance by their community, and actively participate in Aboriginal cultural activities.
Essential Qualifications & Requirements include:
- Certificate IV in Aboriginal and Torres Strait Islander Primary Health Care (Community Care) or equivalent
- Current Victorian Driver’s Licence.
You will bring the follwoing skills, knowledge & experience:
- Minimum of two years’ experience working in the community health or related sector.
- Demonstrated experience working with Aboriginal and Torres Strait Islander communities, with a strong understanding of culture, customs, lore and kinship.
- Sound knowledge of the mainstream health care system across hospital and community settings.
- Demonstrated understanding of person-centred, strength-based practice and client self-empowerment approaches.
- Strong written and verbal communication skills.
- Well-developed organisational and time management skills.
- Experience using electronic referral, care planning and patient data management systems, with the ability to accurately collect and enter data.
- Flexible, adaptable and open to change, with the ability to contribute positively to team development.
- Highly motivated, with a willingness to learn and adapt to evolving roles and relationships.
In Return
Monash Health is committed to providing a culturally safe, supportive and inclusive workplace. In return for your contribution, you will receive:
- Support from the Aboriginal Health and Engagement Directorate, including culturally informed leadership and peer support.
- The opportunity to work in a role that makes a meaningful difference to Aboriginal and Torres Strait Islander individuals, families and communities.
- Access to professional development opportunities and ongoing learning.
- Flexible working arrangements to support work–life balance where possible.
- Competitive salary and access to Monash Health employee benefits.
- A supportive team environment that values cultural knowledge, lived experience and community connection.
For a confidential discussion and to explore the opportunity further, please contact Kerry Strickland via [email protected].
Position Description can be found here
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’. Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close: 1 February 2026
Other facts
About Monash Health
Monash Health is Victoria, Australia’s largest and most comprehensive health service.
We deliver care for people over their entire lifespan, from pre-birth to end-of-life, providing consolidated, integrated, comprehensive, and often highly complex care.
With 25,500 employees, Monash Health provides care to south-eastern metropolitan Melbourne and rural Victoria via telehealth, within local communities, and in people’s homes.
Our major hospitals include Monash Medical Centre, Monash Children’s Hospital, Dandenong Hospital, Casey Hospital, and the newly opened Victorian Heart Hospital, which is Australia’s first dedicated cardiac hospital. Monash Health provides significant care at Moorabbin Hospital, the Kingston Centre, and the Cranbourne Integrated Community Care Centre, and in total, they operate more than 40 care locations.
Monash Health is uniquely positioned as a large-scale, publicly funded health service that improves the health outcomes of their community. Annually, we provide more than 3.6 million episodes of care and deliver more than 10,000 babies.
We’re committed to being a fair, equitable, and non-discriminatory workplace that maximises the talent, potential, and contribution of all employees. With such a wide range of locations and specialties, we’ll proudly help you grow your career in healthcare.
What you'll do
- The Aboriginal Access and Support Worker provides culturally safe support to Aboriginal and Torres Strait Islander people, facilitating access to Monash Health services. This role involves practical assistance, advocacy, and collaboration with health professionals and community services.
Ready to join Monash Health?
Take the next step in your career journey