Job DetailsJob Location: Chattanooga, TN 37402Position Type: Full TimeTravel Percentage: Road WarriorJob Category: Management
District Manager

Description:

The District Manager oversees the standardization and optimization of all assigned locations' daily operating performance through developed processes and procedures. This is what the ModDrop stands for. Each act of kindness, even the smallest positive action will ripple outward to affect others and our communities.

Responsibilities:

The District Manager is responsible for overseeing the day-to-day operational activities of all assigned locations, ensuring that all the sites in the district are managed and performing efficiently and effectively. The District Manager is also the driving force behind a motivated team of General Managers in a growing and ever-changing car wash environment. 
Qualifications

Qualifications:

A high school diploma

6+ years of experience in a leadership role

Possess and maintain a valid driver’s license and insurance coverage

Experience in multi-unit management (Car wash experience preferred)

Proficient in Microsoft Office Suite or related software

Strong interpersonal skills

Strong business acumen

Flexibility in scheduling, including weekends, evenings, and holidays

Position Requirements:

Drive top and bottom-line results through leadership and team accountability

Connect with General Managers daily to discuss site wins, opportunities, and strategies to increase brand awareness

Partner with the Talent Acquisition Team to assist GM in recruiting and hiring

Conduct visits once per week for each site

Develop talent through our career path and personal mentorship.

Partner with Regional Director on budgets, schedules, membership sales, and retention goals.

Own sites’ financial results through management of the business and daily operations

Projects a positive image of the organization to employees, customers, industry, and community

Participates in the hiring and training of General Managers

Organizes and oversees the work and schedules of General Managers

Conducts performance evaluations that are timely and constructive

Handles discipline and termination of employees as needed and in accordance with company policy

Perform other related duties as assigned

Physical Requirements:

Ability to work outdoors in all weather conditions and seasons (heat of the summer, cold of the winter)

Be on your feet for extended periods of time

Physically able to bend, stoop, squat, kneel, reach, step to perform job duties

Ability to oversee and ensure the effective handling, storage, and transportation of materials, equipment, and resources, including the management of tasks that require lifting, carrying, pushing, pulling, or moving up to 50 pounds. This includes coordinating logistical support and ensuring compliance with safety standards while delegating physical tasks appropriately to staff.

maintain a proactive approach to safety, monitoring workflow, and facilitating communication across departments to ensure smooth daily operations.

Respond quickly to sounds

Move safely over uneven terrain and in confined spaces

See clearly and respond to dangerous situations

Must have the ability to be engaged with all ModTeam members and customers while on site

Ability to travel a minimum of 90%

Who you are:

Confident: I project a professional image and positive energy. I take ownership of the cleanliness of the property. I am passionately focused on self-improvement and learning. I represent the ModBrand with pride.

Safety Driven: I am committed to following processes to ensure the safety of all. I take action if I see unsafe conditions or behavior. I avoid distractions and strive for excellence in my workmanship. I am protective of company resources and materials.

Efficient: I recognize my customers time is a luxury. I have a massive sense of urgency. I will provide accurate and timely information. I am mentally present and focused. I am organized and prepared.

Guest Obsessed: I get guests comfortable by smiling, making eye contact, and offering amenities. I will deliver mind blowing customer service by using my imagination. I have a Servant’s Heart and will create great memories. I show that I care by expressing my intentions.

Uphold the company ModKeys at all times:

Experience

I get guests comfortable by smiling, making eye contact, and offering amenities.

I will deliver mind blowing customer service by using my imagination.

I have a Servants Heart and will create great memories.

I show that I care by expressing my intentions.

Efficiency

I recognize my customers time is a luxury.

I have a massive sense of urgency.

I will provide accurate and timely information.

I am mentally present and focused.

I am organized and prepared.

Safety

I am committed to following process to ensure the safety of all.

I take action if I see unsafe conditions or behavior.

I avoid distractions and strive for excellence in my workmanship.

I am protective of company resources and materials.

Image

I project a professional image and positive energy.

I take ownership in the cleanliness of the property.

I am passionately focused on self-improvement and learning.

I represent the ModBrand with pride.

ModWash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics. Job Types: Full-Time