Showroom Manager
full-time•Congleton
About this role
<figure><img src="https://images.teamtailor-cdn.com/images/s3/teamtailor-production/gallery_picture-v6/image_uploads/135d5777-753c-4f23-9f61-834e5f0cc28b/original.png" alt="MKM Logo 02 for white background - Resized.png"></figure><p><strong>MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 135 branches and over 3200 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!</strong></p><p>This is an area with great potential for development and growth. We are looking for an experienced person to drive this part of the business forward for the <strong>BRAND NEW</strong> branch that is due to open in January 2026. This is an exciting opportunity to build a career with the leading independent builders’ merchant in the UK. There is a requirement to work alternate Saturday mornings and a driving licence is preferred.</p><p><strong>Duties and Responsibilities</strong></p><ul><li>Guide customers through the full kitchen & bathroom design and sales process.</li><li>Listen to customer needs and ensure their requirements are met.</li><li>Identify and recommend products best suited to customer needs.</li><li>Ensure customer satisfaction. </li><li>Pro-actively generate new business.</li><li>Provide excellent customer service.</li></ul><p><strong>Qualifications and Skills</strong></p><ul><li>Previous experience working in a similar role is essential.</li><li>Sound knowledge of kitchen and bathroom products.</li><li>Experience using 20-20 Fusion planning software or similar.</li><li>Confident dealing with customers.</li><li>The ability to build great customer relationships.</li><li>Excellent communication and interpersonal skills.</li><li>Experience of managing a team</li><li>Someone who has experience in kitchen / bathroom sales.</li></ul><p>A proactive person who can drive the business forward.<strong><br></strong><strong>Benefits</strong></p><ul><li>A competitive pay package.</li><li>Generous discretionary bonus scheme</li><li>Substantial staff discounts</li><li>Training and development opportunities</li><li>Holiday scheme which rewards length of service</li><li>Holiday Purchase Scheme</li><li>Perkbox discounts</li><li>Contributory pension scheme</li><li>Financial Planning Support</li><li>Cycle to work scheme.</li><li>Free parking </li><li>Enhanced Maternity</li><li>Enhanced Paternity</li><li>Substantial Employee Discount</li><li>Employee Assistance Programme</li><li>Mental Health Support</li></ul><p>This role will involve working alternate Saturday mornings.<strong><br></strong><br></p><p><br></p><ul></ul><p><strong>#LI-TJ1</strong></p>
What you'll do
- The Showroom Manager will guide customers through the kitchen and bathroom design and sales process while ensuring customer satisfaction. They will also be responsible for generating new business and providing excellent customer service.
About MKM Building Supplies
MKM is the leading Independent Builders’ Merchant in the UK, with over 100 branches and counting across the UK.
We provide materials for the trade and DIY projects offering friendly expert advice from our local in branch specialists.
From building materials, plumbing and heating suppliers and timber to landscaping, kitchens and bathrooms, we are confident that you'll find the right products for your project with MKM Building Supplies.
Whilst providing an extensive range of quality, industry recognised products we also offer an unparalleled level of customer service. Each branch is part owned and managed by Branch Directors who have carefully selected their own team of local, experienced specialists who will go above and beyond to make sure you get the right product at the right price.
Plus nearly all branches now have a Kitchen and Bathroom showroom open to the public to showcase our fantastic range of kitchens and bathrooms. In house specialists can create FREE 3D designs and will be with you or your customer from design all the way through to delivery.
Ready to join MKM Building Supplies?
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Frequently Asked Questions
What does a Showroom Manager do at MKM Building Supplies?
As a Showroom Manager at MKM Building Supplies, you will: the Showroom Manager will guide customers through the kitchen and bathroom design and sales process while ensuring customer satisfaction. They will also be responsible for generating new business and providing excellent customer service..
Is the Showroom Manager position at MKM Building Supplies remote?
The Showroom Manager position at MKM Building Supplies is based in Congleton, England, United Kingdom. Contact the company through Clera for specific work arrangement details.
How do I apply for the Showroom Manager position at MKM Building Supplies?
You can apply for the Showroom Manager position at MKM Building Suppliesdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.