About this role
Company Description
Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.
Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.
Job Description
Oaks Queenstown Shores Resort are looking for an enthusiastic and service-driven Restaurant Manager to join our team on a full-time basis.
This role is essential in overseeing the day-to-day operations of the restaurant and bar, ensuring exceptional guest experiences, efficient service, and the development of the Food & Beverage team. The successful candidate will predominantly work evening shifts and must be available to work weekends as required.
Key Responsibilities Include:
- Oversee and ensure smooth, efficient, and professional daily operations of the restaurant & bar.
- Develop and maintain a strong understanding of the property’s food and beverage offerings to promote to guests.
- Collaborate with the kitchen team during service periods to ensure quality service, presentation, and guest satisfaction.
- Supervise, coach, and train Food & Beverage Attendants, fostering a high-performing team.
- Manage staff rostering, workflow, and service standards to ensure operational efficiency.
- Monitor and maintain compliance with RSA, hygiene, and workplace health & safety standards.
- Assist with stock control, ordering, and reporting as required.
- Drive guest satisfaction, service excellence, and continuous improvement initiatives.
Shift Details (subject to change):
- 2.00pm until 10.30pm
- Shifts may vary on some days
- Managers Certificate and Licence Controller Qualification (LCQ) preferred
- Applicants must have New Zealand citizenship, permanent residency, or a valid, open work visa.
Qualifications
Successful candidates will have:
- 12+ months supervisory or managerial experience in a similar role.
- 3+ years’ experience working in a restaurant or hotel environment.
- Managers Certificate and Licence Controller Qualification (LCQ) preferred.
- Solid understanding of alcohol service.
- Excellent written and verbal communication skills.
- Exceptional customer service skills with a positive and professional attitude.
- High level of self-motivation, confidence, and leadership capability.
- Diploma in Hospitality Management or similar qualification (preferred but not essential).
- Availability to work evenings, weekends, and public holidays as required.
If you're enthusiastic, service-focused, and passionate about hospitality, we’d love to welcome you to our team.
Additional Information
At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:
- Career Growth: Learning and development programs to boost your career.
- Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
- Global Perks: International accommodation discounts across our hotel brands.
- Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
- Experiences: Discounted entertainment and activities.
- Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
- Generous Leave: Parental and birthday leave.
- Wellness Boost: EAP and tailored wellness support.
Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Other facts
About Minor International
Minor Hotels is a global hospitality leader with over 560 hotels and resorts across six continents, a diverse portfolio of F&B businesses and a selection of luxury transportation services. With over four decades of experience, we build stronger brands, foster lasting partnerships, and drive business success by staying focused on what matters most to our guests, team members and partners.
Our diverse hotel brands - from the luxury of Anantara and Tivoli to the vibrant style of Avani and nhow - bring our guests to the most desirable hotel and resort destinations around the world. We also own a collection of related hospitality businesses, including luxury residences, private jets, restaurants and bars, spa and wellness, and river cruises and rail journeys.
#MinorHotels
What you'll do
- The Restaurant Manager will oversee the daily operations of the restaurant and bar, ensuring exceptional guest experiences and efficient service. They will also develop the Food & Beverage team and manage staff rostering and compliance with standards.
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