Minor International (MINT) is a global company focused on two core businesses: hospitality and restaurants. MINT is a hotel owner, operator and investor with a portfolio of over 550 hotels under the Anantara, Avani, Oaks, Tivoli, NH Collection, NH, nhow, Elewana, Marriott, Four Seasons, St. Regis and Radisson Blu brands in 57 countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas. MINT is also one of Asia’s largest restaurant companies with over 2,600 outlets system-wide in 24 countries under The Pizza Company, The Coffee Club, Riverside, Benihana, Thai Express, Bonchon, Swensen’s, Sizzler, Dairy Queen, Burger King, Coffee Journey and GAGA brands, as well as over 1,000 further outlets held through MINT’s strategic alliances (i.e. S&P and BreadTalk).

Job Summary:

Coperama’s Managing Director in the Middle East plays a major role in the management and development of the business in this geographical area. With a high degree of autonomy, the position will be based in Dubai and will report directly to the CEO of Coperama Holding based in Madrid. The Managing Director manages the implementation of Coperama’s global strategy while ensuring a high level of service to its main customer: Minor Hotels. His/her management task should cover four main areas:

• Procurement Services to Minor Hotels.
• Business development and procurement services to third-party hotels.
• Team recruitment and management.
• Financial and administrative supervision of the Business Unit.

Apart from managing these areas, he/she will keep a constant report line to the CEO of Coperama Holding and will work closely with Minor’s Operations teams while continuously monitoring competitive activity.

Main key accountabilities (but not limited to):

Procurement services to Minor Hotels

• Communicate and coordinate with Minor Operations for defining needs and standardizing products/services.
• Analyze purchasing volumes.
• Manage and support hotels in qualitative service issues.
• Ensure the proper application of agreements with Minor suppliers.
• Supervise the organization of tenders.
• Manage and organize the procurement team and assess them in procurement strategies.

Third-party Business

• Develop an action plan to acquire customers.
• Proactive search for opportunities to generate, optimize or consolidate business.
• Create benchmarking tables to analyze potential customers and present findings.
• Analysis of current market trends and competitors.
• Supervise the management of the customer database and ensure data accuracy and updates.
• Analyze reports on new hotel memberships and potential expansion.
• Supervise the distribution of promotional newsletters with offers and updates for clients.
• Coordinate promotional content with internal corporate teams.
• Manage the Business Unit sales team to maximize sales revenue.
• Participate in expansion or acquisition decisions.

Team recruitment and management

• Define the structure of the team needed to successfully develop the Business Unit.
• Together with HR, define job descriptions for each position and supervise the recruitment process.
• Define and propose salaries with the team members
• Lead and motivate the team to pursue common goals for the Business Unit.
• Define Individual Objectives for each of the team members to be applied in their MBOs
• Calculate individual MBO results.
• Carry out TFY interviews with all team members.
• Follow-up career development of team members.

Financial and administrative supervision of the Business Unit.

• Monthly Analysis & Reporting of the P&L of the Business Unit.
• Monitor monthly results and implement timely adjustments to maximize revenue and profits.
• Report on sales results.
• Follow-up of revenue accruals and invoicing to suppliers.
• Bad debt management and follow-up.
• Prepare and review the annual budget for the Business Unit.

Prepare yearly forecast adjustments together with the corporate financial structure of Coperama Holding

• Strong leadership skills.
• Decision-making ability.
• Experience working with international teams.
• Ability to work under pressure.
• Autonomous in planning and management.
• Strong communication skills with clients and suppliers.
• Strong organizational skills with a problem-solving attitude.
• Management experience and a pronounced team and result orientation.
• Ability to measure and analyze key performance indicators (ROI and KPIs).
• Strong understanding of hotel operations and procurement services.
• Ability to lead and motivate a high-performance team, prioritize tasks, and manage workload proactively.
• Proficient in writing, speaking, and negotiating in English; knowledge of at least one additional language is valued.
• Availability to travel as required.
• Confident negotiating skills, dynamism and willingness to perform.
• Excellent analytical skills.
• Strong customer focus.
• Financial understanding of a P&L account.
• Budgeting and revenue forecasting skills.