About this role
Company Description
Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.
Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.
Job Description
Join the team at Oaks Lake Crackenback Resort and step into a leadership role in one of Australia’s most stunning alpine destinations. Lead our dedicated housekeeping team and deliver excellence every day.
About the role
As Housekeeping Manager, you will be responsible for the smooth and efficient running of the housekeeping department. You’ll ensure the highest standards of cleanliness and presentation across our accommodation, public areas, and facilities, all while leading, training, and motivating your team.
Key responsibilities include:
- Overseeing daily housekeeping operations and team performance
- Ensuring guest rooms and public spaces meet brand standards
- Managing rosters, stock control, and linen operations
- Training and developing your team to deliver outstanding service
- Supporting workplace health, safety, and sustainability initiatives
Approved Sponsor: Minor Hotels Australasia Limited (previously known as Oaks Hotels & Resorts Limited)
Annual salary: $75,000-80,000 (excluding superannuation)
Expected hours: 38 per week
Location: Oaks Lake Crackenback Resort, 1650 Alpine Way, Crackenback NSW 2627
Qualifications
What we’re looking for
- Previous leadership experience in housekeeping or hotel operations
- Strong eye for detail with commitment to quality and standards
- Excellent organisational and time management skills
- A hands-on leader who inspires and motivates their team
- Ability to work in a fast-paced environment with flexibility
Additional Information
At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:
- Career Growth: Learning and development programs to boost your career.
- Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
- Global Perks: International accommodation discounts across our hotel brands.
- Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
- Experiences: Discounted entertainment and activities.
- Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
- Generous Leave: Parental and birthday leave.
- Wellness Boost: EAP and tailored wellness support
Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Other facts
About Minor International
Minor Hotels is a global hospitality leader with over 560 hotels and resorts across six continents, a diverse portfolio of F&B businesses and a selection of luxury transportation services. With over four decades of experience, we build stronger brands, foster lasting partnerships, and drive business success by staying focused on what matters most to our guests, team members and partners.
Our diverse hotel brands - from the luxury of Anantara and Tivoli to the vibrant style of Avani and nhow - bring our guests to the most desirable hotel and resort destinations around the world. We also own a collection of related hospitality businesses, including luxury residences, private jets, restaurants and bars, spa and wellness, and river cruises and rail journeys.
#MinorHotels
What you'll do
- The Housekeeping Manager will oversee daily operations and team performance, ensuring cleanliness and presentation standards are met. This role includes managing rosters, stock control, and training the housekeeping team.
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