E-commerce Manager
full-time•Markham•CA$65k - CA$75k
About this role
<p class="MsoNormal" style="margin-bottom: 7.5pt; line-height: 15.0pt; background: white;"><strong><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #383f44; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">About Mind Games</span></strong></p><p class="MsoNormal" style="margin-bottom: 7.5pt; line-height: 15.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #383f44; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Mind Games is North America’s premier specialty retailer <strong>“Where Creative Minds Come to Play!” </strong> With stores across Canada and the U.S. and a growing E-commerce presence, we offer a wide range of games, toys, puzzles, and collectibles for every age and occasion. We don’t just sell fun, we create opportunities for people to express themselves through their passions.</span></p><p class="MsoNormal" style="margin-bottom: 7.5pt; line-height: 15.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #383f44; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">We’re opening our doors to new talent! If you’re ready to bring your expertise and creativity to a fastpaced, playful environment, this is your chance to become one of the minds behind Mind Games.</span></p><p class="MsoNormal" style="margin-bottom: 7.5pt; line-height: 15.0pt; background: white;"><strong><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #383f44; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">What You’ll Do</span></strong></p><p class="MsoNormal" style="margin-bottom: 7.5pt; line-height: 15.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #383f44; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">As an E-commerce Manager, you will oversee the daily operations of our online store, manage product listings, optimize user experience, and ensure seamless order processing through Mind Games websites. You’ll also work closely with our finance and warehouse teams to align inventory, pricing, and reporting through NetSuite.</span></p><ul type="disc"><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 15.0pt; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Manage and maintain the WooCommerce platform: product uploads, pricing, inventory sync, plugin integrations</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 15.0pt; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Oversee NetSuite workflows related to e-commerce: order flow, inventory updates, reporting, and reconciliation</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 15.0pt; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Monitor site performance, troubleshoot errors, and coordinate with developers for technica</span><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;"> fixes</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 15.0pt; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Collaborate with marketing to launch promotions, banners, and seasonal campaigns</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 15.0pt; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Analyze sales data, conversion rates, and customer behavior to inform strategy</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 15.0pt; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Ensure accurate order flow, fulfillment coordination, and customer communication</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 15.0pt; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Implement SEO best practices and optimize product pages for discoverability</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 15.0pt; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Maintain compliance with tax, shipping, and privacy regulations across provinces</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 15.0pt; mso-list: l1 level1 lfo1; tab-stops: list 36.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Provide daily task updates and end-of-day completion reports to senior leadership</span></li></ul><p class="MsoNormal" style="margin-bottom: 7.5pt; line-height: 15.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #383f44; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;"> </span></p><p class="MsoNormal" style="margin-bottom: 7.5pt; line-height: 15.0pt; background: white;"><strong><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #383f44; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">What You Bring</span></strong></p><ul type="disc"><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 15.0pt; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">3+ years of experience managing WooCommerce or similar e-commerce platforms</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 15.0pt; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Hands-on experience with NetSuite, especially in inventory, order management, and reporting modules</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 15.0pt; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Strong understanding of WordPress, plugins, and integrations (e.g., payment gateways, shipping modules)</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 15.0pt; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Experience with Google Analytics, Meta Ads, and email marketing platforms</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 15.0pt; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Detail-oriented with strong organizational and time management skills</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 15.0pt; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Excellent communication and cross-functional collaboration abilities</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 15.0pt; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Familiarity with Canadian retail compliance and bilingual communication (English/Farsi) is a plus</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 15.0pt; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Advanced Excel/Google Sheets skills and strong analytical capabilities</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 15.0pt; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Detail-oriented with the ability to juggle multiple tasks and deadlines</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 15.0pt; mso-list: l0 level1 lfo2; tab-stops: list 36.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Knowledge of other marketplaces like Walmart.ca and BestBuy.ca is a plus</span></li></ul><p class="MsoNormal" style="margin-bottom: 7.5pt; line-height: 15.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #383f44; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;"> </span></p><p class="MsoNormal" style="margin-bottom: 7.5pt; line-height: 15.0pt; background: white;"><strong><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; color: #383f44; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Perks & Benefits</span></strong></p><ul type="disc"><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 15.0pt; mso-list: l2 level1 lfo3; tab-stops: list 36.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Salary: $65,000–$75,000 per year</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 15.0pt; mso-list: l2 level1 lfo3; tab-stops: list 36.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Casual dress code</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 15.0pt; mso-list: l2 level1 lfo3; tab-stops: list 36.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Employee discount on all the fun stuff</span></li><li class="MsoNormal" style="color: #383f44; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto; line-height: 15.0pt; mso-list: l0 level1 lfo1; tab-stops: list 36.0pt; background: white;"><span style="font-size: 10.5pt; font-family: 'Helvetica',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN-CA; mso-fareast-language: EN-CA;">Work surrounded by products and people you love</span></li></ul>
What you'll do
- As an E-commerce Manager, you will oversee the daily operations of the online store, manage product listings, and optimize user experience. You will also collaborate with finance and warehouse teams to ensure seamless order processing and inventory alignment.
About Mind Games
Mind Games is North America's premier specialty retailer "Where Creative Minds Come to Play" which offers a wide selection of board games, puzzles, and collectibles. With over 33 stores located across Canada and the USA, Mind Games is dedicated to providing customers with the latest and greatest games from around the world.
At Mind Games, we believe that games bring people together and create lasting memories. Our mission is to help families and friends connect through the joy of play. Whether you're a seasoned gamer or a beginner, our knowledgeable staff is always on hand to provide recommendations and answer any questions you may have.
We pride ourselves on offering a diverse range of games and toys that appeal to all ages and interests. From classic board games to the latest in tabletop gaming, Mind Games has something for everyone. We also specialize in hard-to-find collectibles, including action figures, Funko, and trading cards.
At Mind Games, we're more than just a retailer – we're a community of passionate gamers and toy collectors. Follow us to stay up-to-date on our latest products and promotions, as well as industry news and events. Join the Mind Games family today and discover the joy of play!
Ready to join Mind Games?
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Frequently Asked Questions
What does Mind Games pay for a E-commerce Manager?
Mind Games offers a competitive compensation package for the E-commerce Manager role. The salary range is CAD 65k - 75k per year. Apply through Clera to learn more about the full compensation details.
What does a E-commerce Manager do at Mind Games?
As a E-commerce Manager at Mind Games, you will: as an E-commerce Manager, you will oversee the daily operations of the online store, manage product listings, and optimize user experience. You will also collaborate with finance and warehouse teams to ensure seamless order processing and inventory alignment..
Is the E-commerce Manager position at Mind Games remote?
The E-commerce Manager position at Mind Games is based in Markham, Ontario, Canada. Contact the company through Clera for specific work arrangement details.
How do I apply for the E-commerce Manager position at Mind Games?
You can apply for the E-commerce Manager position at Mind Gamesdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.