The Order Entry Clerk I is responsible for receiving and entering customer orders.  The primary duties and responsibilities will be to perform work in accordance to the essential job activities. 

Duties and Responsibilities 

• Receive, enter and process customer orders 

• Process scrap orders 

• Disposition and distribution of denied warranties and customer approved orders 

• Daily log updates 

• Production reporting 

• Assist with training as needed 

• Identify, assist, and troubleshoot with technicians, management and customers with order investigations as needed 

• Sort and distribute incoming product 

• Ship confirmation of orders 

• Assist with denied warranties as needed 

• Practice 5S and safety  

• Take appropriate corrective action for continuous quality improvement and customer satisfaction 

• Able to react to change effectively and handle other tasks as assigned, including working other shifts as needed 

Physical Demands 

• Repetitive motion 

• Must be able to lift up to 30 pounds 

Education and Experience Requirements: 

• High School or GED diploma required 

• Proficient in Microsoft Office 

• Basic math and computer skills required 

• Excellent 10 key and typing skills 

• Fluency in English with strong communication skills, written and oral

Internal Qualifications:

•No final warnings

•No more than 6 attendance points

•Efficiency and Quality goal met for previous 3 months

•Must be in current role for 6 months

•Must meet all job description requirements