Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you!

We believe in innovation, we adapt and are agents of change. Our customers are at the center of everything we do.

Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas.

This is your opportunity, come and be part of Sangre Tigo!

Apply right now!

ACADEMIC BACKGROUND

• Electronic Engineering/Systems/Computer/Telecommunications
• Network certifications JNCIA, JNCIS, CCNA, Network Security, ITIL or equivalent
• Fluent English

EXPERIENCE

• Minimum experience of 2 years in similar areas
• Proven experience in managing international network operations in a complex environment.
• Strong knowledge of network protocols, routing, switching, and WAN/LAN technologies.

TECHNICAL KNOWLEDGE

• Knowledge of Telecommunications and Network Management.
• Familiarity with network monitoring and diagnostic tools.
• Excellent problem-solving and analytical skills.
• Strong communication skills, with the ability to explain technical issues to non-technical users.

MAIN RESPONSIBILITIES / FUNCTIONS

• Provide second-level support for network issues, including troubleshooting and resolving hardware and software problems, focused on the IP technology
• Monitor network performance and proactively address potential issues to maintain optimal network functionality.
• Assist in the configuration and deployment of network devices such as routers, switches, and other network components.
• Work closely with the network engineering team to implement and support network changes and upgrades.
• Collaborate with cross-functional teams to support business operations and network-related projects.
• Document network issues, resolutions, and processes to ensure accurate and comprehensive records.
• Support network security initiatives by monitoring and addressing security vulnerabilities and threats.
• Collaborate with cross-functional teams to support business operations and network-related projects.
• Provide training and support to end-users on network-related issues and best practices.
• Be available "on call" to provide support during off-hours, weekends, and holidays as needed to address urgent network issues.

Millicom | Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.