Why join us? 

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Product Data Analyst

Job Description

The primary objective of this role is to develop and maintain accurate product data that reflects MillerKnoll’s offerings. This data supports the specification of our furniture products within software platforms such as CET Designer. The position involves managing, processing, and automating product data while ensuring its accuracy prior to release to development and integration teams.

Ideal candidates should have strong experience with PIM (Product Information Management), PDM (Product Data Management), or similar systems. This role plays a key part in supporting a product development team focused, product data maintenance, spare parts catalogue management and visualization technologies.

Responsibilities

• Individually develop/contribute and maintain data vocabulary content for our custom extensions.
• Analyze additions and changes to Herman Miller's vocabulary of products to determine their impact on data that drives the CET tool and make changes and test appropriately.
• Ensuring data accuracy of products, options, prices etc. and ensuring a consistency of data representation across product lines.
• Build data vocabulary for our product offerings represented in 2D and 3D(visualization), which includes models (converted from CAD formats), bill of materials, texture materials etc.
• Perform self-test and evaluation of data to ensure it is not faulty before sending it to QA for a formal review.
• Work with internal teams to collate the data required to support our product in the different software platforms (CET Designer/pCon).
• Work with legacy system teams to drive the data exports from legacy systems and help establish automated synchronization processes.
• Perform as first level support for the team's technology support email/phone line responding to user problems and questions.
• Capable of understanding client’s/dealer’s requirements and communicate with them fluently during various stages of the projects.

Skills & Requirements

• Bachelor Degree in Computer Science Information Technology or equivalent or other (Mechanical Civil or relevant) with 6 or more years of experience in data analysis, creation and manipulation.
• Experience in any scripting languages is a significant advantage and will be preferred - MS Access/MS SQL etc.
• Proven working knowledge of PDM/PIM or similar systems is a must.
• Should be detail oriented and possess analytical and problem-solving skills.
• Understanding of best practices with the data version controlling systems.
• Should be able to collaborate effectively with cross-functional teams including Product Owners, Testing, and Development teams, to understand business requirements and deliver high-quality outcomes accordingly.
• Ability to troubleshoot technical and functional problems with intuitive problem-solving techniques.
• Highly self-motivated and organized to achieve the monthly product release cycles.
• Good communication skills verbal and written (English).
• Ability to work to predefine priorities as part of a multi-regional team.
• Should be willing to be flexible in terms of working shifts (00pm to 9.00pm).

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  [email protected].