About this role
Love the HVAC industry? Thrive on solving problems and helping customers stay comfortable year-round? If you're a skilled troubleshooter with a passion for service, we want to meet you!
Miller’s Services is looking for an HVAC Service Expert to deliver top-tier service by diagnosing and repairing heating and cooling systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions.
What We Offer
- Competitive pay, benefits, and opportunities to grow with us
- Incentive pay through bonus and spiff program
- The chance to make a big impact in a growing, family-owned business
- A supportive team that values safety, kindness, ownership, family and community
- Many advancement opportunities
- Retirement Plan with a company match
- Training and development
- Paid time off, Holiday pay & paid birthdays!
What You’ll Do
- Complete all general HVAC in-home service calls
- Establish customer rapport to sell the right products and services
- Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions
- Educate and assist customers in choosing the best finance options and maintenance plans
- Explain replacement opportunities for aging, inefficient or underperforming systems
- Understand your service criteria and hold yourself accountable for exceeding revenue goals
- Show yourself as professional and knowledgeable to win new referrals and repeat business
- Work alongside customer service and dispatch to ensure overall success of the business
- Maintain a clean, organized job site and well inventoried truck
- Participate actively in all training exercises, morning meetings, and events
- Train and mentor apprentices to ensure quick, accurate repairs and installations
- Be accurate and timely with invoices, timecards, curbside feedback and option sheets
What We’re Looking For
- 3 plus years of knowledge of residential HVAC codes and ability to make on-the-job decisions regarding troubleshooting, diagnostics and ultimate service of the systems
- Developed proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams
- Strong verbal and written communication skills
- High integrity with advanced social skills and ability to make solid connections
- Highly organized with exceptional follow-through abilities
- Competitive individual contributor who also loves to win as a team
- A valid driver's license with a clean, safe driving record
Other facts
About Miller's Services
At Miller’s Services, we’re more than a service provider—we’re a family-built legacy rooted in honesty, hard work, and care. With over 50 years and three generations in business, our foundation is built on integrity, accountability, and meaningful connections with our customers. From day one, you’ll join a team where you’re recognized as a valued member of the Miller’s family—not just an employee. If you’re looking to build a long-term career with a company that invests in your growth, supports your well-being, and treats you like family, Miller’s Services is the place to build your future.
Why Choose Us
• Competitive Pay + Bonus & Spiffs
• Opportunities for Growth!
• Make An Impact – Family-Owned Business
• A Supportive Team
• Numerous Advancement Opportunities
• Retirement Plan + Match
• Training and Development
• PTO, Paid Holidays & Your Birthday Off!
At Miller’s Services, exceptional work begins with exceptional people. We take pride in our family-built legacy—built on over 50 years of integrity, hard work, and accountability. If you’re motivated, dependable, and ready to grow—whether in HVAC, plumbing, or electrical—we want to hear from you.
It’s important to us that every single member of our team feels valued, respected, and supported in achieving both personal and professional goals. With that always in mind, we are constantly searching for new ways to show we care for and appreciate all that you do. Our Total Rewards Plan has been thoughtfully created to meet more than just the on-the-job needs of our employees. Our dedication to your success and well-being doesn’t end when you clock out. If it’s important to you, it’s important to us. Because when you’re with Miller’s, you’re family. Apply now and join our family!
What you'll do
- The HVAC Service Expert will complete in-home service calls, diagnose and repair heating and cooling systems, and educate customers on their options. They will also maintain a clean job site and participate in training and mentoring apprentices.
Ready to join Miller's Services?
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