Job Description Summary

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How will you make an impact & Requirements

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Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure,
weight, and height, and records information on patients' charts.
• Performs venipuncture’s, collects routine laboratory specimens as directed by the
physician, performs basic laboratory procedures, administers basic first aid, assists with
or performing aseptic procedures.
• Prepares treatment rooms for examination of patients.
• Drapes patients with covering and positions instruments and equipment.
• Cleans and sterilizes instruments.
• Inventories and orders medical supplies and materials.
• Operates x-ray, electrocardiograph (EKG), and may perform other tests if trained: Holter
Monitors, nerve conduction, PFT.
• Gives injections or treatments, and performs routine laboratory tests if trained.
• Schedules appointments, receives money for bills, keeps x-ray and other medical records,
performs secretarial tasks, and completes appropriate forms.
• Keys data accurately into computer to maintain office and patient records with no errors.
• Keeps charts prepared and ready for physician and patient.
• Maintains high level of confidentiality and is flexible to schedule changes which may
change to have early/late hours may be required.
• Provides exemplary patient experience for all patients.
• Abides by established company Standards of Behavior.
• May also perform Front Office duties at the direction of the practice leadership.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Human Resources Job Description: MA/CMA Rev. 3/15/19
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Adaptability - Maintaining effectiveness in varying environments and with different tasks,
responsibilities, and people.
Compassion - The responsibility to put a patient’s or person’s interests first, including the duty
not to harm, deliver proper care, and maintain confidentiality.
Compliance - Employee has satisfactory completed employers required compliance training.
Employee is able to demonstrate an understanding of employers Code of Conduct.
Dependability - Meets commitments, deliverables, deadlines, work independently, accepts
accountability, handles change, sets personal standards, stays focused under pressure, and meets
attendance/punctuality requirements.
Energy - Consistently maintaining a high activity or productivity level; sustaining long work
hours.
Humility/ Respect - Being courteously respectful of others. Awareness of oneself in relation to
others, having a clear perspective and respect for one's place in context and of others.
Integrity - Maintaining and promoting social, ethical, and organizational norms is conducting
internal and external business activities.
Judgement/ Problem Solving - Recognizes problems and responds, systematically gathers
information, sorts through complex issues, seeks input from others, addresses root cause of
issues, makes timely decisions, can make difficult decisions, uses consensus when possible, and
communicates decisions to others.
Patient Service Orientation - Proactively developing patient/customer relations by making efforts
to listen and understand the customer and their needs (both internal and external); anticipating
and providing solutions to customer needs; giving high priority to patient/customer satisfaction.
Ensures appropriate follow up and is their advocate in determining solutions. The employee uses
a variety of communication techniques to effectively express thoughts and ideas and to
understand or influence.
Quality Orientation/ Attention to detail - Is attentive to detail and accuracy, is committed to
excellence, looks for improvements continuously, monitors quality levels, finds root cause of
quality problems, owns/acts on quality problems.
Results Driven& Execution - Accountable for meeting or exceeding individual and/or
department goals and objectives. Committed to producing results that will achieve company
objectives. Sets priorities and organizes time to meet or exceed goals, follows up, and takes
personal responsibility for results whether they are positive or negative.
Team work/ Collaboration - Working effectively with team/work group or those outside formal
line of authority (e.g., peers, senior managers) to accomplish organizational goals; taking actions
that respect the needs and contributions of others; contributing to and accepting the consensus;
subordinating own objectives to the objectives of the organization or team. Listens to others and
values opinions.
Technological /Professional knowledge - Having achieved a satisfactory level of technical and
professional skills/knowledge in job-related areas; keeping abreast of current developments and
trends in area of expertise.
Work Standards - Setting high goals or standards of performance for self, direct reports, others,
and the organization; being dissatisfied with average performance; self-imposing standards of
excellence rather than having standards imposed by others.
Human Resources Job Description: MA/CMA Rev. 3/15/19
Communication - Expressing ideas effectively in individual and group situations (including
nonverbal communication); adjusting language or terminology to the characteristics and needs of
the audience. Good listening skills.
Qualifications To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
Education and/or Experience
● Completed a Medical Assisting Program/Completion of Certification or Registration
● CPR/BLS certification
● Ability to type at minimum 40 WPM
● All certification received, e.g. CMA, CPR, BLS, etc. must be kept current
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals. Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers,
common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and
interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral,
or diagram form. Ability to deal with problems involving several concrete variables in
standardized situations.
Computer Skills
To perform this job successfully, an individual should have basic computer skills. Athena
knowledge preferred.
Physical Demands The physical demands described here are representative of those that must be
met by an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use
hands to finger, handle, or feel; reach with hands and arms; climb or balance; talk or hear and
smell. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The
employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up
to 25 pounds. Specific vision abilities required by this job include close vision, distance vision,
color vision, peripheral vision, depth perception and ability to adjust focus.
Human Resources Job Description: MA/CMA Rev. 3/15/19
Work Environment The work environment characteristics described here are representative of
those an employee encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
The noise level in the work environment is usually moderate depending on the business activity
at the office.