About this role
At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.
The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Service Technician Level II works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. Anticipates and evaluates potential problems. This position strives to maintain the highest level of attention to the operational needs of the community.
Reports to: Service Manager/ Sr. Service Manager has primary oversite of the Service Technician Level II position. The Service/Sr. Service Manager has the responsibility to determine the exact "day-to-day" duties of the Service Technician. Decisions will take into account the Technician's skills, experience, career goals, and how the individual best fits the working requirements of the community.
Essential Functions/Responsibilities
• Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards
• Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed units for the highest quality of work and superior presentation
• Routinely perform duties to restore apartments to “make ready” status
• Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems
• Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects
• Respond to resident requests in a timely manner, delivering excellent customer service
• Promote safe work practices among on-site team
• Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations
• Address and complete all other duties as assigned
• Embody the Mill Creek mission, values and brand promise in all that he or she does
Education and/or Experience
• High School diploma or equivalent (GED) preferred.
• 1-3 years’ experience performing maintenance duties
• Multi-Family maintenance experience helpful
• HVAC and CPO certification preferred
Skills/Specialized Knowledge
• Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own.
• Accurately take measurements and perform basic arithmetic
• General computer skills in Microsoft Office and property management based software
• Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices
• Safely use chemicals, paint, and general cleaning supplies
• Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart
About the Benefits of Joining the Mill Creek Team
• Competitive compensation
• Comprehensive medical, dental, and vision
• Employer-sponsored short- and long-term disability, life, and AD&D insurance
• 401(k) with employer matching
• Paid time off benefits: vacation, sick time, holidays
Mill Creek is an Equal Opportunity Employer
Are you ready to contribute to the success of Mill Creek Residential? If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!
Other facts
About Mill Creek Residential
Mill Creek Residential develops, builds, acquires and operates high-quality rental communities in desirable locations coast-to-coast, including in Seattle, Portland, the San Francisco Bay area, Southern California, Arizona, Denver, Dallas, Austin, Houston, South Florida, Tampa, Orlando, Nashville, Atlanta, the Carolinas, Washington, D.C., New Jersey, New York, and Boston. While we are a national company, we immerse ourselves in our local chosen markets to proactively pursue investment opportunities through our seasoned team of real estate professionals. We use our deep understanding of each market and a fresh, innovative approach to the rental home industry to create places where people thrive – and build real and enduring value for our investors, residents and associates.
Recognized as one of the Top Developers and Builders in NMHC's Top 25 List for the past several years, Mill Creek’s portfolio is comprised 128 communities totaling over 315000 rental homes that were operating or under construction as of June 30, 2023.
What you'll do
- The Service Technician II is responsible for maintaining the physical condition and appearance of the community by identifying problems, completing service requests, and making repairs. This role includes inspecting vacated apartments, performing preventative maintenance, and ensuring compliance with safety standards.
Ready to join Mill Creek Residential?
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