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Access Management Specialist
full-time•San Francisco
About this role
Company Overview:Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Description:
The Access Management Specialist role is responsible for processing security and access permissions for various individuals requiring building access. They also serve as a customer service representative, assisting with access control requests and troubleshooting badge-related issues. Other responsibilities include managing inventory, generating reports, and assisting with alarm remediation.
Key Responsibilities:
- Lead day-to-day global badge operations management
- Hands-on operational involvement including processing Jira tickets, supporting new employee onboarding, and driving continuous program improvements
- Implement secure access zones and aide in the development of physical access infrastructure that supports identity management and RBAC/ABAC policies
Required Qualifications:
- Minimum of 1-3 years of experience in Security, Badging, Access Control fields.
- Proven experience with security access control systems (e.g., CCure, Kastle, Brivo, and property management access platforms)
- Strong background in access management within security operations
- Experience with Genetec is highly preferred
Work Schedule:
- Primary schedule: Monday through Friday 3pm-11pm
- Flexibility to provide support on weekends as business needs arise
What you'll do
- The Access Management Specialist is responsible for processing security and access permissions and assisting with access control requests. They will also manage inventory, generate reports, and assist with alarm remediation.
About Milestone Technologies, Inc.
Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe.
We work with the world’s leading companies to deliver services and technologies at scale, accelerate digital operations, develop innovative applications, and drive efficiencies throughout their organization.
Milestone is focused on building an employee-first, performance-based culture, and for over 25 years, we have demonstrated a history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow.
Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Follow us on:
Facebook: https://www.facebook.com/MilestoneTechnologiesInc
Twitter: https://twitter.com/MilestoneTech
Blog: https://milestone.tech/blog/
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Frequently Asked Questions
What does a Access Management Specialist do at Milestone Technologies, Inc.?
As a Access Management Specialist at Milestone Technologies, Inc., you will: the Access Management Specialist is responsible for processing security and access permissions and assisting with access control requests. They will also manage inventory, generate reports, and assist with alarm remediation..
Is the Access Management Specialist position at Milestone Technologies, Inc. remote?
The Access Management Specialist position at Milestone Technologies, Inc. is based in San Francisco, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Access Management Specialist position at Milestone Technologies, Inc.?
You can apply for the Access Management Specialist position at Milestone Technologies, Inc.directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.