Milacron is looking for an IT Support Coordinator Europe to join our team in Czech Republic. In this position, you will be responsible for providing first-level IT support across multiple European locations, including troubleshooting, installing, and maintaining network and hardware infrastructure, and collaborating with our global IT team to ensure smooth IT operations.

Work You’ll Do:

• Provide first-level support for IT issues at four European sites (Czech Republic, France, Germany, Spain), including troubleshooting hardware, network, and connectivity problems.
• Set up and configure new workstations, network equipment, and peripherals such as printers and scanners.
• Install, maintain, and troubleshoot network devices including wireless access points, firewalls, and switches.
• Create and maintain documentation of IT infrastructure and support processes across all locations.
• Collaborate regularly with the IT team in Ohio, USA, and coordinate with local site teams to resolve issues efficiently.

Qualifications:

Must Have:

• Secondary school or university degree focusing on economics or related field.
• At least 3 years of professional experience in IT support, preferably in an industrial or international environment.
• Fluent in written and spoken Czech and English; knowledge of French, German, or Spanish is advantageous.
• Strong technical skills in network infrastructure, hardware support, and troubleshooting.
• Willingness to travel internationally as needed.

Nice to Have:

• Experience working in a multinational or American company environment.
• Certifications related to networking or IT support (e.g., CompTIA, Cisco certifications).
• Knowledge of network configuration tools such as TerraTerm, Putty, or OSx Terminal.

Who we are:

Milacron is a global leader in the manufacture, distribution and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, extrusion equipment. We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair and operating (“MRO”) supplies for plastic processing equipment. Our strategy is to deliver highly customized equipment, components and service to our customers throughout the lifecycle of their plastic processing technology systems.

EEO:

The policy of Milacron is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.  We are committed to being an Equal Employment Opportunity (EEO) Employer and offer opportunities to all job seekers including individuals with disabilities.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected]. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.