About this role
This role involves a variety of tasks aimed at facilitating aftermarket sales processes, ensuring accurate documentation, and maintaining comprehensive management information systems (MIS). This role is crucial in supporting our field engineers and ensuring the smooth operation of service-related activities. This role is vital for enhancing service efficiency and ensuring that our field engineers have the necessary support to deliver exceptional service to our customers.
Responsibility:
This position shall be responsible for
- Service Coordination
- Supporting the Field Engineer in preparation of service-related Documents
- Preparation of Quotations
- Preparation of Performa Invoices
- New Customer Addition
- Preparation of Spares / Service Quotations
- Preparation of Credit Approval documents and agreements
- Monthly Shipment Plan to Service
- MIS & Data Entry
- Preparation & Maintenance of MIS related to Service
- Data preparation, MIS, and data entry into ERP system
- Machine LTV (Life Time Value) aftermarket report preparation
- AOP & LRP Preparation Support
Basic Qualification & Competencies
- Education: Diploma / Bachelor of Engineering (Mechanical, Production, Electrical)
- Experience: 4+ years of experience in service coordination or a related field is preferred.
- Proficiency in MS Office Suite and experience with ERP systems.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team environment
Who we are:
Milacron is a global leader in the manufacture, distribution and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, extrusion equipment. We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair and operating (“MRO”) supplies for plastic processing equipment. Our strategy is to deliver highly customized equipment, components and service to our customers throughout the lifecycle of their plastic processing technology systems.
EEO:
The policy of Milacron is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. We are committed to being an Equal Employment Opportunity (EEO) Employer and offer opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected]. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Other facts
About Milacron Talent Acquisition
Milacron is a global leader in the manufacture, distribution, and service of highly engineered and customized systems within the plastic technology and processing industry.
Our power to engineer solutions is the result of combining local expertise with a global team of the best that the industry has to offer. Our employees run the full gamut of plastics processing technology and experience. Their expertise covers: injection, co-injection, extrusion, low-pressure injection molding, process control, and life-cycle management. We have built a team that can deliver the entire spectrum of services that the plastics industry can offer.
Visit Milacron at www.milacron.com.
What you'll do
- This position is responsible for service coordination and supporting field engineers with service-related documentation. It includes tasks such as preparing quotations, invoices, and maintaining management information systems.
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