Discharge Coordinator

Company Overview

At MidWest Eye Center, we are committed to your total eye care. Our staff provides an innovative and integrated approach, using state-of-the-art technology, combined with the upmost in personal attention and service. Whether it’s performing Lasik or treating retina conditions or removing cataracts, you can be sure of the quality of vision care provided by our team of skilled, caring professionals. MidWest Eye Center has a complete roster of board-certified Ophthalmologists, Retina Specialists and Optometrists, offering diagnosis along with surgical and non-surgical treatment for eye diseases MidWest Eye Center’s Cincinnati, Ohio and Northern Kentucky locations are easily accessible from the surrounding Tri-state area.

Position Summary

The Discharge Coordinator provides exceptional patient service, both in person and over the phone.  This position requires a professional and warm presence while caring for our patients post-surgery.

Responsibilities

• Notifies and updates the accompanying adult- provide real time updates by calling family members.
• Places family member/ accompanying adult into a discharge room for the doctors and discharge nurse.
• Making sure the patient has all their belongings.
• Assists nursing staff with discharging paitent via wheelchair to their vehicle.
• Cleans discharge rooms and wheelchairs daily.
• Ensures all discharge rooms are stocked with snacks and refrigerators are stocked with drinks at the end of the day.
• Records all refrigerator temperatures in the temp log.
• Assists with telephone calls, taking any messages and following up with the patient afterwards if needed
• Assists the front desk staff and surgical team to ensure the flow runs smoothly

Qualifications

Education:

• High School Diploma or Equivalent Certificate

Required Skills:

• Strong desire to assist others and provide excellent customer service
• Must be highly dependable and organized
• Outstanding interpersonal skills
• An impeccably clean, polished, professional image
• Must possess reliable transportation
• The ability to learn quickly, retain training, problem solve and think independently

Company Benefits

We offer a competitive benefits package to our employees:

• Medical
• Dental
• Vision
• 401k w/ Match
• HSA/FSA
• Telemedicine
• Generous PTO Package

We also offer the following benefits for FREE:

• Employee Discounts and Perks
• Employee Assistance Program
• Group Life/AD&D
• Short Term Disability Insurance
• Long Term Disability Insurance

EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

NO NIGHTS, NO WEEKENDS.