full-time•Madrid
About this role
Manage Information Technology for Iberia's Business Unit to ensure the streamlined operation of the IT Department in line with the organisation's business objectives, and plan, coordinate, direct and design activities related to the Business Units, as well as provide administrative direction and support for the IT department's daily operational activities. The Head of IT will work closely with decision-makers in other departments to identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organisation.
Key Accountabilities & Responsibilities
- Lead the execution of the Business Unit's IT strategy in the most effective and efficient manner, including the development of IT products (e.g., collection platforms).
- Responsible for the overall service received by the Business Unit from local IT resources, CCM\Encore shared services, and external partners.
- Manage the IT finances of the business unit, ensuring cost-effective use of expenditure and capital budgets.
- Enable and facilitate Shared Services, building strong links and aligning the Business Unit's IT plans with the group's overall direction and operational technical policies and standards.
- Manage the business unit's technology risk, highlighting challenges where necessary and aligning with group strategy and risk appetite to drive appropriate outcomes.
- Advocate for investments, controls, and enforcement in information security and RD to support the achievement of the agreed risk appetite and in line with agreed information security and BCP strategies.
- Lead IT staff, developing their careers and inspiring them to innovate and excel in service delivery.
- Oversee solutions architecture, design, development, testing, maintenance, application lifecycle management, and the continuous delivery of IT systems and related support processes.
- Planning and execute IT programmes and projects for the business unit in accordance with agreed costs, deadlines and quality standards, through clear definition of requirements and scope management.
- Drive the evolution of agile software engineering practices to maximise productivity and profitability.
- Implement appropriate governance, standards, controls, processes and measurements to ensure that the business unit's IT services are regulatory aware and customer focused.
- Manage key IT suppliers, negotiate appropriate framework and contractual agreements with suppliers, and develop sustainable relationships... either directly or through the relevant Group IT supplier relationship manager.
- Ensure that all activities and operations are conducted in accordance with the regulations and laws governing business operations.
- Responsible for managing IT-related business commitments and business development activities for key service customers.
- Provide the agreed level of services or resources to support Business Unit and group projects.
- Compliance with good environmental practices in the office.
Person specification:
Formal Education & Certification
- Degree in Computer Engineering or similar.
- Desirable Master.
Knowledge & Experience
- Proven experience as an IT manager in a complex organisation with multiple products and business units.
- Extensive experience in developing IT strategies.
- Solid commercial experience, capable of effectively managing an IT function as a business.
- Previous experience working in a matrix management organisational structure and responsibility for services provided by internal and external service partners.
- Extensive experience in change programme management, solution development and application integration.
- Extensive experience in delivering bespoke IT and software products.
- Experience working in European and global working structures.
- Knowledge of information security, BCP, DR and experience in championing these issues across the organisation.
What you'll do
- The Head of IT will manage the IT department for Iberia's Business Unit, ensuring alignment with business objectives and overseeing daily operations. Key responsibilities include leading IT strategy execution, managing IT finances, and advocating for information security investments.
About Midland Credit Management, an Encore Capital Group Company
Established in 1953, Midland Credit Management, Inc. (MCM), a wholly-owned subsidiary of Encore Capital Group, Inc., is a specialty finance company providing debt recovery solutions for consumers across a broad range of assets. We purchase portfolios of defaulted consumer receivables and manage them by partnering with our consumers as they repay their obligations and work toward financial recovery.
MCM is the market leader in portfolio purchasing and recovery in the United States. We lead the industry with consumer-centric practices that drive results.
In 2011, we introduced the industry’s first Consumer Bill of Rights codifying our commitment to working with our consumers through mutual engagement, understanding, collaboration and respect. Ultimately, we help our consumers recover from financial difficulty and turn towards a path of economic empowerment.
With over 4,000 employees worldwide, MCM is headquartered in San Diego, California, and maintains domestic and international operations across the United States, Costa Rica, and India.
OUR MISSION -
Creating pathways to economic freedom
OUR VISION -
We help make credit accessible by partnering with consumers to restore their financial health
OUR VALUES -
We care: We put people first and engage with honesty, empathy, and respect
We find a better way: We deliver our best in everything we do, find ways to make a positive difference, and achieve impactful results
We are inclusive and collaborative: We embrace our differences and work together to ensure every individual can thrive
Ready to join Midland Credit Management, an Encore Capital Group Company?
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Frequently Asked Questions
What does a Head of IT do at Midland Credit Management, an Encore Capital Group Company?
As a Head of IT at Midland Credit Management, an Encore Capital Group Company, you will: the Head of IT will manage the IT department for Iberia's Business Unit, ensuring alignment with business objectives and overseeing daily operations. Key responsibilities include leading IT strategy execution, managing IT finances, and advocating for information security investments..
Is the Head of IT position at Midland Credit Management, an Encore Capital Group Company remote?
The Head of IT position at Midland Credit Management, an Encore Capital Group Company is based in Madrid, Community of Madrid, Spain. Contact the company through Clera for specific work arrangement details.
How do I apply for the Head of IT position at Midland Credit Management, an Encore Capital Group Company?
You can apply for the Head of IT position at Midland Credit Management, an Encore Capital Group Companydirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.