Summary
Location
Charlotte
Type
full-time
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About this role
Assistant General Manager - Aloft: Charlotte, NC
Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.
Start Your Journey with Midas Hospitality:
Midas Hospitality is seeking a dynamic Assistant General Manager to join our team at the Aloft located in Charlotte, NC. Candidates must have prior hotel management experience and a passion for delivering superior customer service.
What You Will Be Doing:
- Overseeing Front Desk, Housekeeping, Food & Beverage and Engineering Departments
- Human resources: hiring, training, coaching and counseling of employees, problem resolution and discipline
- Resolve customer complaints, anticipate potential problems, operational issues, business flow and associate performance
- Prepare forecasts and reports and assist in the development, implementation and monitoring the budget to maximize revenue and minimize expenses
The Ideal Candidate:
- Must have previous hotel management experience
- Excellent communication and interpersonal skills
- Ability to work nights and weekends
About Us:
From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience.
As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.
Please visit our website for more information: www.midashospitality.com
We offer a range of benefits including, but not limited to:
- Growth and development tools and access to learning
- Robust PTO policies
- Medical/Dental/Vision Coverage
- 401k matching
- Employee Assistance Program
- Discounted products and services
Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.
Other facts
About Midas Hospitality
Midas Hospitality is a leading hospitality management firm that puts people first.
With a focus on select-service, extended-stay, upper midscale, and upscale properties, we operate award-winning hotels for leading brands including Marriott, Hilton, and IHG across the US. We care deeply about our hotels, serving as good brand citizens. This shows in our leading guest service scores and long-term investor returns.
We know that a better experience for our team leads to a better experience for our guests and partners. We take care of our people by giving them the tools to succeed at work and in life.
At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience.
What you'll do
- The Assistant General Manager will oversee the Front Desk, Housekeeping, Food & Beverage, and Engineering Departments. They will also handle human resources tasks, resolve customer complaints, and assist in budget management.
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