MV
Dispatcher - Linden
full-time•Linden
About this role
Summary:
A Mid Valley Agricultural Services dispatcher is responsible for guiding the accurate, expedient, and efficient transport of agricultural products including, but not limited too; ag chemicals, fertilizers, nutrients, application equipment, parts, and any other items pertaining to the retail agriculture industry. Skills needed to perform daily tasks include multi-tasking, polite and courteous customer service skills, positive attitude towards others, navigational awareness, time management, and technological knowledge. Accurate and proper recordkeeping, as well as good note taking.
Responsibilities and Duties:
- Provide excellent service and support to customers, clients, employees, and others by way of telephone, email, verbal conversation, and written correspondence.
- Create sales orders, return authorizations and other electronic documents using company ERP software.
- Schedule and delegate deliveries and pick up of materials and
- Track and communicate with delivery drivers in order to guide them to a certain location and safely deliver products to customers.
- Coordinate delivery schedules with sales to minimize delivery/pickup trips
- Ability to obtain and communicate sound knowledge of the Company's products and services.
- Provide exemplary customer service.
- Daily interaction with coworkers, subordinates, managers, and customers must reflect the positive image and exemplary customer service standard set by Mid Valley Ag.
- Uphold and comply with driving safety rules, as well as all safety policies of the company.
- Able to work effectively in dynamic environment with frequent interruptions.
- Ability to exercise sound judgment and make decisions consistent to job functions, strategies, company goals and values.
- Ability to provide clear instruction.
- Ability to work overtime, as needed
- Other duties as assigned
Knowledge:
- Education
- High School Diploma or equivalent
- Work Experience
- 1+ years Dispatcher experience
- Computer Skills
- Intermediate with MS Office
- ERP experience
What you'll do
- The dispatcher is responsible for guiding the transport of agricultural products and providing excellent service to customers. This includes scheduling deliveries, tracking drivers, and maintaining communication with various stakeholders.
About Mid Valley Agricultural
Mid Valley Agricultural Services, Inc. is a full service chemical and fertilizer retailer with 6 locations throughout California's Central Valley. Founded in 1983 by Larry Beck, Pete Bulthuis and R & J Dondero, Mid Valley Ag aims to meet and exceed the agronomic needs of today’s growers. Currently, we employ over two hundred and fifty individuals who represent the heart and soul of the company. They comprise our administration, operations, sales, safety consultants, agronomic services and agricultural hardware stores. Together these departments work to deliver the best products, with the knowledge and expertise that they require, in an efficient and timely manner.
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Frequently Asked Questions
What does a Dispatcher - Linden do at Mid Valley Agricultural?
As a Dispatcher - Linden at Mid Valley Agricultural, you will: the dispatcher is responsible for guiding the transport of agricultural products and providing excellent service to customers. This includes scheduling deliveries, tracking drivers, and maintaining communication with various stakeholders..
Is the Dispatcher - Linden position at Mid Valley Agricultural remote?
The Dispatcher - Linden position at Mid Valley Agricultural is based in Linden, California, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Dispatcher - Linden position at Mid Valley Agricultural?
You can apply for the Dispatcher - Linden position at Mid Valley Agriculturaldirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.