Summary
About this role
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Starting January 26, 2026, MAI employees are expected to work from a designated Microsoft office at least four days a week if they live within 50 miles (U.S.) or 25 miles (non-U.S., country-specific) of that location. This expectation is subject to local law and may vary by jurisdiction.
Responsibilities
- Lead and mentor a team of engineers building AI-powered analytics for Copilot usage and quality metrics.
- Own technical strategy for trend detection, cohort analysis, and drill-down workflows linking quantitative metrics to qualitative conversation evidence.
- Prototype and productionize ML models for anomaly detection and predictive insights.
- Ensure compliance and security for data handling across telemetry, logs, and conversation datasets.
- Collaborate with PMs, data scientists, and UX to define roadmap and deliver intuitive, high-impact workflows.
- Drive integration with existing platforms (Azure Data Bricks and other Microsoft internal systems) and ensure reliability scalability, and cost efficiency.
- Hav solid experience in ML systems, anomaly detection, and large-scale data processing.
- Generalize machine learning (ML) solutions into repeatable frameworks.
- Independently write efficient, readable, extensible code and model pipelines.
- Commit to a customer-oriented focus by acknowledging customer needs and perspectives, validating customer perspectives, focusing on broader customer context, and serving as a trusted advisor.
- Be hands-on with observability (metrics, tracing, logs) and model evaluation frameworks.
Qualifications
Required Qualifications:
- Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR equivalent experience.
Preferred Qualifications:
- Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR Bachelor's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
- OR equivalent experience.
- Proven experience leading small engineering and machine learning teams, and collaborating effectively with cross-functional stakeholders including product managers, UX designers, and security specialists.
- Experience writing production-quality Python or Java code
- Demonstrated interest in Responsible AI.
#MicrosoftAI
Software Engineering M5 - The typical base pay range for this role across the U.S. is USD $139,900 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Other facts
About Microsoft
Microsoft is a leading technology company that develops, licenses, and supports a wide range of software products, services, and devices. It is known for its software products like Windows, Office, and Azure, as well as its hardware products such as Surface devices and Xbox gaming consoles.
What you'll do
- Lead and mentor a team of engineers to build AI-powered analytics for Copilot usage and quality metrics. Own the technical strategy for trend detection and ensure compliance and security for data handling.
Our culture
- Diversity and inclusivity
- Accountability
- Continuous learning
- Teamwork
- Transparency
- Trust
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