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Service Administrator - Call Center
full-timeBrownsville

Summary

Location

Brownsville

Type

full-time

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About this role

Improving America’s infrastructure isn’t for the weak. It takes grit, determination and hard work to execute high impact projects. Michels Corporation engages 8,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as a Service Administrator can change yours.


As a Service Administrator, you will be responsible for coordinating service for Michels equipment and vehicles. This position will provide initial diagnostic recommendations and coordinate repair vendors. This position must have strong attention to detail, showcasing a high level of accuracy and organizational skills. Critical to success are strong communication skills and the ability to work independently and as part of a team, provide structure, and enhance customer service.


Why Michels?



  • We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors

  • Our steady, strategic growth revolves around a commitment to quality

  • We are family owned and operated

  • We invest an average of $5,000 per employee on training each year

  • We reward hard work and dedication with limitless opportunities

  • We believe it is everyone’s responsibility to promote safety, regardless of job titles.

  • We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan.  Depending on your positions and location you may participate in a different benefit plan. 


Why you?



  • You thrive in fast-paced environments under tight deadlines

  • You relish new challenges and evolving technology

  • You enjoy collaborating and communicating with your teammates

  • You like to know your efforts are noticed and appreciated

  • You possess strong written and verbal communication skills

  • You deliver exemplary customer service through interactions with others


What it takes:



  • 5+ years of related experience and/or training

  • Customer service experience

  • A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record (desired)


 

Other facts

Tech stack
Coordination,Service Administration,Diagnostic Recommendations,Repair Vendor Coordination,Attention To Detail,Accuracy,Organizational Skills,Communication Skills,Teamwork,Customer Service,Working Independently,Structure Provision

About Michels Corporation

Michels Preconstruction Services, Inc. plays a critical role in the development of large, complex energy infrastructure, marine and transportation projects. The Preconstruction Services team consists of construction and technical professionals working with one another and with customers to develop creative solutions for turning construction ideas into reliable outcomes. Like our field construction teams, our Preconstruction Services team takes into consideration the safety, social, and environmental responsibility, and the health and wellbeing of our people and the communities in which we work. We strive to make a difference in positive, respectful, and responsible ways.

Visit the Michels Corporation company page
www.linkedin.com/company/michels-corporation

The Michels Family of Companies is a collection of wholly-owned subsidiaries established under the Michels brand flagship. All companies perform safe, unique, and specialized services for energy and infrastructure markets. Whether operating independently or collaborating on a project, all members of the Michels Family of Companies are united by the same Core Values, quality standards and world-class reputation upheld by Michels since 1959.

Team size: 5,001-10,000 employees
LinkedIn: Visit
Industry: Construction

What you'll do

  • The Service Administrator is responsible for coordinating service for Michels equipment and vehicles, which includes providing initial diagnostic recommendations. This role also involves coordinating repair vendors to ensure smooth operations.

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Frequently Asked Questions

What does a Service Administrator - Call Center do at Michels Corporation?

As a Service Administrator - Call Center at Michels Corporation, you will: the Service Administrator is responsible for coordinating service for Michels equipment and vehicles, which includes providing initial diagnostic recommendations. This role also involves coordinating repair vendors to ensure smooth operations..

Why join Michels Corporation as a Service Administrator - Call Center?

Michels Corporation is a leading Construction company.

Is the Service Administrator - Call Center position at Michels Corporation remote?

The Service Administrator - Call Center position at Michels Corporation is based in Brownsville, Wisconsin, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Service Administrator - Call Center position at Michels Corporation?

You can apply for the Service Administrator - Call Center position at Michels Corporation directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Michels Corporation on their website.