About this role
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
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MAIN JOB OBJECTIVE
To achieve sales goals and develop lasting client relationships. These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives.
ESSENTIAL JOB RESPONSIBILITIES
SALES GENERATION
- sales goals
- the elevated levels of sales and service to maximize sales performance
- an in-depth knowledge of the merchandise
- closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
- with all sales related policies and procedures
- a keen interest in the fashion industry and market trends
CUSTOMER SERVICE
- the highest level of customer service
- and maintain repeat clientele; utilize client book
- all client problems and complaints quickly and effectively, ensuring client satisfaction
OPERATIONS
- selling floor and merchandise neat, organized and stocked
- in the maintenance of all inventory in the stockroom and on the selling floor
- in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.
- in inventories
- with all Point-of-Sale policies and procedures
- execute all relevant register functions
- to work schedule, inclusive of time and attendance
- in all relevant training and development seminars, programs and meetings as directed by store management
WORK EXPERIENCE
Minimum 2 years retail experience.
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The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
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At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [email protected].
Other facts
About Michael Kors
CAPRI HOLDINGS is a global fashion luxury group consisting of iconic, founder-led brands Michael Kors and Jimmy Choo. Our commitment to glamorous style and craftsmanship is at the heart of each of our luxury brands. We have built our reputation on designing exceptional, innovative products that cover the full spectrum of fashion luxury categories. Our strength lies in the unique DNA and heritage of each of our brands, the diversity and passion of our people and our dedication to the clients and communities we serve.
Michael Kors: Michael Kors is a world-renowned American fashion luxury lifestyle house. Established in New York City in 1981, Michael Kors is known for defining modern glamour through the lens of American sportswear and the joy of travel.
Jimmy Choo: Jimmy Choo is a leading global luxury house with an empowering sense of glamour and a playfully daring spirit. Since its founding in London in 1996, Jimmy Choo continues to be known for its red-carpet celebrity dressing and exceptional craftsmanship.
What you'll do
- The Sales Associate is responsible for achieving sales goals and developing lasting client relationships through exceptional customer service. This includes maintaining the selling floor, managing inventory, and ensuring customer satisfaction with all sales-related policies and procedures.
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