About this role
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
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MAIN JOB OBJECTIVE
To support the sales team and deliver the customer service promise by creating an organized and pleasant shopping environment for the customers.
ESSENTIAL JOB RESPONSIBILITIES
SALES SUPPORT
- Replenish merchandise on the sales floor
- Perform stock checks for customers and in support of sales associates
- Assist with merchandise floor moves and other visual tasks
- Process POS transactions accurately and efficiently
- Comply with all sales related policies and procedures
CUSTOMER SERVICE
- Greet each customer in a warm and friendly manner
- Interact with customers as they enter the store
- Respond to customer’s questions quickly and accurately
- Determine customer’s needs and direct them to the appropriate sales associate
- Assist the sales associates in resolving all client problems and complaints as needed
- Work with stock and sales associates effectively to ensure a fast and seamless customer experience in the fitting rooms
- Provide the highest level of customer service to each customer
OPERATIONS
- Keep sales floor and merchandise neat, organized and stocked
- Unpack, hang/fold merchandise, and secure security tags when needed
- Maintain the sales floor, fitting rooms, cash wrap; processes and run go-backs
- Adhere to work schedule, inclusive of time and attendance
- Comply with all Point-of-Sale policies and procedures
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The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
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At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [email protected].
Other facts
About Michael Kors
CAPRI HOLDINGS is a global fashion luxury group consisting of iconic, founder-led brands Michael Kors and Jimmy Choo. Our commitment to glamorous style and craftsmanship is at the heart of each of our luxury brands. We have built our reputation on designing exceptional, innovative products that cover the full spectrum of fashion luxury categories. Our strength lies in the unique DNA and heritage of each of our brands, the diversity and passion of our people and our dedication to the clients and communities we serve.
Michael Kors: Michael Kors is a world-renowned American fashion luxury lifestyle house. Established in New York City in 1981, Michael Kors is known for defining modern glamour through the lens of American sportswear and the joy of travel.
Jimmy Choo: Jimmy Choo is a leading global luxury house with an empowering sense of glamour and a playfully daring spirit. Since its founding in London in 1996, Jimmy Choo continues to be known for its red-carpet celebrity dressing and exceptional craftsmanship.
What you'll do
- The Sales Assistant supports the sales team by maintaining an organized shopping environment and providing excellent customer service. Responsibilities include replenishing merchandise, processing transactions, and assisting customers with their needs.
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