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Housekeeping Floor Supervisor - MGM National Harbor
full-timeHarbor$42k - $55k

Summary

Location

Harbor

Salary

$42k - $55k

Type

full-time

Explore Jobs

About this role

National Harbor, Maryland

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
As a Housekeeping Floor Supervisor, you will ensure exceptional cleanliness and smooth daily operations across assigned housekeeping areas. In this role, you’ll supervise, coach, and support Guest Room Attendants and House Persons—while maintaining high standards of service and presentation throughout guest rooms and public spaces.


THE DAY-TO-DAY:

  • Oversee and ensure the smooth operation of assigned area.

  • Supervise, train, direct, and assist all employees assigned to the area.

  • Distribute workload fairly and evenly to those assigned to the station.

  • Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons.

  • Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly.

  • Perform daily written guest room inspections in accordance with department standards.

  • Perform frequent and consistent visual inspections of guest rooms and assigned public areas.

  • Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper.

  • Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service.


THE IDEAL CANDIDATE:

  • Must be at least 18 years of age or older.

  • High School Diploma or GED.

  • At least two (2) years of prior relevant experience in a related field.

  • Prior housekeeping or hotel operations experience preferred.

  • Prior supervisory experience preferred.

THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally.

  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

  • Healthcare, financial, and time off benefits (for eligible employees).

  • Free meals in our employee dining room.

  • Free parking on and off shift.

  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.


VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15827

Pay Range:

The pay range for this role is:

$42,112.58 - $55,588.82

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!

Other facts

Tech stack
Supervision,Coaching,Training,Guest Service,Cleanliness Standards,Daily Operations,Workload Distribution,Visual Inspections,Employee Counseling,Feedback,Public Spaces Maintenance,Room Inspections,Team Management,Communication,Problem Solving,Time Management

About MGM Resorts International

The resorts and casinos of MGM Resorts International™ are some of the most famous in the world. Our 28 destinations are renowned for their winning combination of quality entertainment, luxurious facilities, and exceptional customer service.

We are actively expanding our presence globally, with potential developments in a number of domestic and international markets. At MGM Resorts International, we are all striving together to deliver an enticing blend of entertainment to every corner of the world.

Many of our resorts are located in Las Vegas. Las Vegas features three of the largest convention centers in the U.S., spectacular entertainment, attractions, shopping, ​and world-famous resorts. Whether dancing fountains, incredible stage productions, casino action, museums or natural attractions such as Lake Mead, Vegas offers something for everyone. A stroll down our streets takes you around the globe, with recreations like climbing to the top of the Eiffel Tower or taking a Venetian gondola ride. From shimmering resort pools and spa rejuvenation to nonstop nightlife, Las Vegas promises an unforgettable career destination.

With all of our unique and spectacular resorts and casinos, MGM Resorts International has a world of opportunities for you to discover excitement and rewards as you provide our guests with a wonderful and memorable experience. Take a closer look at our properties. We think you'll find an opportunity that's right for you. The 81,000 global employees of MGM Resorts are proud to be recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Hospitality
Founding Year: 2000

What you'll do

  • The Housekeeping Floor Supervisor oversees the cleanliness and daily operations of assigned housekeeping areas, supervising and supporting staff. Responsibilities include conducting inspections, distributing workloads, and ensuring high service standards.

Ready to join MGM Resorts International?

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Frequently Asked Questions

What does MGM Resorts International pay for a Housekeeping Floor Supervisor - MGM National Harbor?

MGM Resorts International offers a competitive compensation package for the Housekeeping Floor Supervisor - MGM National Harbor role. The salary range is USD 42k - 56k per year. Apply through Clera to learn more about the full compensation details.

What does a Housekeeping Floor Supervisor - MGM National Harbor do at MGM Resorts International?

As a Housekeeping Floor Supervisor - MGM National Harbor at MGM Resorts International, you will: the Housekeeping Floor Supervisor oversees the cleanliness and daily operations of assigned housekeeping areas, supervising and supporting staff. Responsibilities include conducting inspections, distributing workloads, and ensuring high service standards..

Why join MGM Resorts International as a Housekeeping Floor Supervisor - MGM National Harbor?

MGM Resorts International is a leading Hospitality company. The Housekeeping Floor Supervisor - MGM National Harbor role offers competitive compensation.

Is the Housekeeping Floor Supervisor - MGM National Harbor position at MGM Resorts International remote?

The Housekeeping Floor Supervisor - MGM National Harbor position at MGM Resorts International is based in Harbor, Oregon, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Housekeeping Floor Supervisor - MGM National Harbor position at MGM Resorts International?

You can apply for the Housekeeping Floor Supervisor - MGM National Harbor position at MGM Resorts International directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about MGM Resorts International on their website.