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Client Delivery Manager
full-timeSydney

Summary

Location

Sydney

Type

full-time

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About this role

Are you a strategic leader passionate about driving growth, building strong client partnerships, and delivering exceptional recruitment solutions?

Join MGG Health as a Client Delivery Manager and play a pivotal role in shaping the future of healthcare across Australia and New Zealand.

If you're ready to lead a high-performing team of recruitment consultants across Australia and the UK, drive market expansion, and deliver real value to clients — we’d love to hear from you.

Who will you be working for?

MGG Health, which includes Global Medics AU and Medacs APAC, is part of the RSS Global Group and is a leading healthcare staffing provider across Australasia. We have a long history in the healthcare sector and a strong reputation for delivering flexible, innovative and high-quality workforce solutions.

What You’ll Be Doing

  • Lead strategic business development initiatives to grow market share across the APAC region

  • Secure and deliver permanent recruitment projects through effective leadership of recruitment and client relationship teams

  • Manage a cross-national team based locally and in the UK, ensuring alignment and collaboration across strategic projects

  • Build and nurture relationships with government bodies, industry associations, and strategic partners

  • Own the full pre-sales cycle, including lead generation, proposal development, pricing strategy, and contract negotiation

  • Oversee project execution, ensuring service excellence and client satisfaction

  • Drive continuous improvement across recruitment operations and delivery processes

  • Lead and develop a high-performing team, embedding capability frameworks and fostering career progression

  • Act as a senior escalation point for client relationships, supporting strategic engagement and retention

  • Collaborate with Marketing, Compliance, Finance, and Operations to support business growth

  • Ensure structured handover of new business initiatives and enable internal teams for successful delivery

What You’ll Bring

You’re a strategic thinker and dynamic leader who thrives in fast-paced, client-focused environments. You bring:

  • Proven success in business development, with the ability to identify, pursue, and secure high-value opportunities in healthcare recruitment

  • Deep industry knowledge and understanding of workforce trends, policy, and planning across Australia, New Zealand, and APAC

  • Exceptional stakeholder management skills, with the ability to influence and engage government bodies, peak industry associations, and strategic partners

  • Experience leading high-performing teams locally and internationally, with a focus on coaching, capability development, and succession planning

  • A consultative approach to client engagement, transforming relationships from transactional to strategic partnerships

  • Strong commercial acumen, with the ability to lead complex pre-sales cycles and negotiate win-win outcomes

  • Operational leadership experience, driving continuous improvement across recruitment delivery and client satisfaction

  • A collaborative mindset, working cross-functionally to support business growth and innovation

  • A commitment to excellence, consistently meeting or exceeding performance targets

  • Alignment with our values — you build trust, care deeply, celebrate success, and open doors for others to thrive

Why You’ll Love Working With Us

At MGG Health, we’re committed to creating a workplace that supports your growth, wellbeing, and success. We offer:

  • A vibrant calendar of fully funded social events — monthly, quarterly, and annual

  • Complimentary breakfast, fruit, tea, and coffee to keep you energised

  • Customisable benefits tailored to your lifestyle and personal needs

  • Flexible working arrangements to support a healthy work-life balance

  • Additional leave to celebrate your birthday and prioritise your wellbeing

  • Ongoing learning and career development opportunities

  • A competitive parental leave package to support your family’s journey

Other facts

Tech stack
Business Development,Stakeholder Management,Team Leadership,Client Engagement,Commercial Acumen,Operational Leadership,Continuous Improvement,Strategic Partnerships,Healthcare Recruitment,Market Expansion,Project Execution,Relationship Building,Coaching,Capability Development,Negotiation,Collaboration

About MGG Health

At MGG Health, we help to make life-changing care happen.
We support a wide range of global organisations to deliver more health and care services, driving better patient outcomes and strengthening the resilience of health systems all around the world. Our group of healthcare brands operate 24-7 across 15 global locations, safeguarding the delivery of over 10 million hours of care every year. Services include healthcare recruitment, managed staffing services, clinical insourcing and health assessments.

Team size: 501-1,000 employees
LinkedIn: Visit
Industry: Hospitals and Health Care

What you'll do

  • Lead strategic business development initiatives and manage a cross-national team to ensure alignment and collaboration. Oversee project execution while driving continuous improvement and client satisfaction.

Ready to join MGG Health?

Take the next step in your career journey

Frequently Asked Questions

What does a Client Delivery Manager do at MGG Health?

As a Client Delivery Manager at MGG Health, you will: lead strategic business development initiatives and manage a cross-national team to ensure alignment and collaboration. Oversee project execution while driving continuous improvement and client satisfaction..

Why join MGG Health as a Client Delivery Manager?

MGG Health is a leading Hospitals and Health Care company.

Is the Client Delivery Manager position at MGG Health remote?

The Client Delivery Manager position at MGG Health is based in Sydney, New South Wales, Australia. Contact the company through Clera for specific work arrangement details.

How do I apply for the Client Delivery Manager position at MGG Health?

You can apply for the Client Delivery Manager position at MGG Health directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about MGG Health on their website.