Key Account Manager, Department Stores MX

MGA Entertainment is on a mission to inspire imagination and creativity through innovative toys, entertainment, and experiences that transform play into limitless possibilities. As the largest privately held toy and entertainment company in the U.S., MGA is a global leader in designing and delivering world-class consumer products that spark wonder and drive play forward. Headquartered in Los Angeles with offices worldwide, MGA’s portfolio spans a dynamic range of original and licensed brands — from toys, dolls, games, and electronics to fashion, home décor, and entertainment content including hit movies and TV series. The company is recognized for its bold approach to storytelling, trendsetting design, and deep commitment to quality. The award-winning MGA family includes fan-favorite brands such as L.O.L. Surprise!™,Little Tikes®, Rainbow High™, Bratz®, MGA’s Miniverse™, Yummiland™, CarTuned™, Ninjombie™,  Wonder Factory™, DohKins™,  BABY born®, and Zapf Creation®.  To learn more, visit www.mgae.com and follow MGA onLinkedIn, TikTok, Instagram and Facebook. 

Mission: 

Drive growth and profitability in the Department Stores and Specialty Retail channel by managing commercial negotiations, developing tailored strategies, and ensuring flawless seasonal execution during critical toy periods.

Key Responsibilities:

• Lead annual negotiations and commercial agreements with department stores and specialty retailers.
• Develop and execute joint business plans, promotional calendars, and exclusive launches.
• Manage seasonal campaigns, ensuring proper execution of displays, catalogs, and marketing activations.
• Monitor account performance through sell-in and sell-out analysis, providing actionable recommendations.
• Ensure profitability by managing pricing, trade spend, and margin compliance.
• Coordinate closely with Trade Marketing to design impactful in-store activations and catalog presence.
• Work with Demand Planning and Customer Service to secure product availability and timely delivery.
• Support forecasting, ensuring accuracy for seasonal peaks and minimizing out-of-stocks.
• Provide timely and accurate commercial reports and insights to channel leadership.

Qualifications:

• Bachelor’s degree in Business, Marketing, Economics, or related field.
• 4–6 years of experience in Key Account Management, ideally in FMCG, toys or consumer goods.
• Proven track record managing department store accounts and/or specialty retail.
• Strong understanding of retail calendars, catalog programs, and seasonal commercial cycles.
• Advanced Excel and PowerPoint; Power BI or Tableau knowledge is a plus.
• English: intermediate–advanced.

Skills and Competencies:

• Negotiation and Influence: Skilled in managing annual agreements and seasonal programs.
• Analytical Skills: Ability to interpret sell-out data, forecast demand, and optimize assortment.
• Commercial Acumen: Knowledge of department store dynamics (catalogs, exclusive launches, etc).
• Execution Excellence: Ensures accurate seasonal execution and visibility across stores.
• Relationship Management: Builds long-term, collaborative partnerships with department store buyers and merchandising teams.
• Strategic Thinking: Designs mid- to long-term strategies while managing daily operational needs.
• Creativity and Marketing Alignment: Ability to align with trade marketing for impactful activations.
• Communication Skills: Strong presentation and relationship-building skills at multiple levels.

Salary:

 $65,592.00 - $ 77,475.00 /monthly