Project Operations Lead Analyst

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

THE ROLE

As a key member of the Global Technology Project Operations & Analytics team, the Project Operations Lead Analyst works closely with the Metrics and Reporting Manager to enhance onboarding, planning, tracking, and reporting. This role maintains and improves operational processes, proactively identifying gaps and translating business needs into actionable requirements. The Analyst collaborates with stakeholders across the firm to support delivery processes and ensure alignment with organizational goals and best practices.

WHAT YOU WILL DO

• Analyze and improve operational processes (onboarding, planning, tracking, reporting) to enhance project delivery and business outcomes.
• Collaborate with stakeholders to define, document, and refine business requirements, ensuring project deliverables are completed on time and within budget.
• Develop, maintain, and optimize resource and project onboarding management and planning processes.
• Monitor project activities and industry trends, proactively identifying emerging issues and communicating progress and expectations efficiently.
• Lead and support process improvement initiatives, leveraging advanced analytical skills and business intelligence tools (Excel, Tableau, Power BI).
• Facilitate effective communication and collaboration among cross-functional teams, supporting recommended delivery models.
• Demonstrate strong problem-solving abilities, maintaining composure under pressure and focusing on solutions.
• Foster continuous learning and innovation within the team, staying current with best practices in project and product operations

WHAT WE ARE LOOKING FOR

• Bachelor’s degree or equivalent.
• Minimum of [5] years’ experience in project analysis and process improvement, with at least [3] years in the asset management industry.
• Good understanding of asset management products, business workflows, and regulatory considerations.
• Experience with Project and Portfolio Management tools.
• Advanced proficiency in Excel; working knowledge of Tableau or Power BI.
• Proven track record in driving process improvement initiatives.
• Strong in meeting facilitation, written, and oral communication skills.
• Excellent analytical, coordination, and collaboration abilities.
• Ability to remain calm under pressure and focus on problem resolution.
• Experience working with Agile teams and understanding of Agile delivery.

PREFERRED SKILLS, QUALIFICATIONS & EXPERIENCE:

• Master’s degree
• Experience working with Agile teams and understanding of Agile delivery

At MFS, we believe in fair and transparent compensation. For that reason, we’re including the salary range for this position. This range reflects our good-faith expectation for what we’ll pay depending on the candidate’s experience, training and education. In addition to the salary, we also offer significant and competitive incentive compensation based on both individual and company performance. Other components of our Total Rewards Package include:

• MFS contributes an amount equal to 15% of your base salary to your retirement account that is separate from the company -sponsored 401(k) 

• Education Assistance: MFS contributes $100 monthly up to $10,000 lifetime maximum directly to loan provider

• Education Assistance: Tuition reimbursement up to $8,000 annually 

• Education Assistance: Access to discounted tutors and college coaches

• Generous time off and fully paid leaves including 20-weeks for maternity, 12-weeks for parental and caregiver leaves

• Choice of medical and dental plans and an and an employer contribution into the Health Savings Account

• Tax deferred commuter benefits & flexible spending accounts (medical & dependent care)

• Wellness Programs: Robust wellness webinars, employee assistance program with a focus on mental health, subsidized fitness benefit via Wellhub (formerly Gympass), where you can workout at gyms, studios and boutique fitness locations near you, join virtual personal training sessions and access a wide variety of well-being apps

Our compensation philosophy is to pay competitively for talent while ensuring equity across employees performing comparable work. We are committed to transparency – if you have questions about how we arrived at this range or what additional benefits and bonus opportunities come with the role, we’ll be happy to discuss them

#LI-HYBRID

At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.

MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting.

If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email [email protected] for assistance. 

MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document, linked for your reference.