Summary
Location
Merrillville
Type
full-time
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About this role
Overview
Under general supervision, to perform work providing support of the primary care provider and team by providing patient care and assisting with procedures, patient care follow-up, and maintenance of patient flow. Interacts with internal departments, businesses, insurance companies and billing services.
Responsibilities
PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions)
NOTE: The duties in italics listed above are not performed by the Pre-Admissions Testing MAs.
Qualifications
JOB SPECIFICATIONS (Minimum Requirements)KNOWLEDGE, SKILLS, AND ABILITIES
- General knowledge and skills necessary to provide appropriate care appropriate.
- Knowledge of the principles of growth and development over the life span.
- Knowledge of procedures for maintaining safety of the patient.
- Knowledge of medical terminology.
- Proficient operational knowledge of equipment and infection control.
- Demonstrated professional courtesy and non-judgmental.
- Effective interpersonal, oral and written communication skills.
- Ability to recognize a medical emergency and to provide care under stressful and emergent circumstances.
- Ability to assess and interpret data about the patient's status in order to identify each patient's age specific needs and provide the care needed by the group serviced.
- Ability to work independently and in a team environment.
- Ability to multi-task, prioritize and work with employees/providers at all levels and with external parties.
- Ability to respond to the patient's needs, and the ability to empathize and provide compassionate patient care.
EDUCATION
- High School Diploma/GED Equivalent Required
EXPERIENCE
- 1 year Medical Assistant Required
LICENSE/CERTIFICATION
- Certified or Registered Medical Assistant through a nationally recognized association Required within 60 days of hire with the exception of those hired before 12/31/19
- BLS Certification Required
STANDARDS OF BEHAVIORMeets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCEDemonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers.DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
Other facts
About Methodist Hospitals
Methodist Hospital has been Healing Northwest Indiana for over 100 years.
For an entire century, our doctors, nurses, and staff have worked tirelessly to keep their neighbors well. And while we remember our past contributions to our community, Methodist Hospitals is looking to the future.
We have invested more than $14 million in the last 10 years, and nearly $3 million in the last two years to ensure that we are on the leading edge of diagnostic imaging technologies. And while we continue to invest to better treat the injured and sick, we’re also taking the lead in meeting the overall health needs of the communities we serve. For example, Methodist is confronting food insecurity with our Nutrition Station and addressing sexual violence and exploitation at our new STAR Center.
Methodist Hospitals doctors, nurses and staff are enthusiastically embracing these initiatives and are actively participating in efforts to improve hospital care that enable us to better serve Northwest Indiana as a truly independent health system. Recent initiatives include:
• A new interventional radiology suite at our Southlake campus
• New cardiac catheter labs at our Northlake and Southlake campuses
• The addition of advanced PET-CT technology to the CareFirst Imaging Center
• Strategic partnerships with UChicago Medicine in key services lines, such as neonatal intensive care
• A new outpatient pharmacy at our Southlake campus
• A partnership with IU Northwest to establish a family practice residency program
Methodist Hospitals is improving quality, safety, employee engagement and patient experience while expanding into more Northwest Indiana communities and strengthening key service lines by attracting high quality providers and acquiring advanced technologies.
Methodist Hospitals is fully committed to achieving our stated goal: To embark on our second century of service as a successful, independent healthcare system.
What you'll do
- The Medical Assistant will provide support to the primary care provider by assisting with patient care, managing patient flow, and ensuring the cleanliness and preparation of exam areas. They will also document patient information and assist with medical procedures as needed.
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