Project Manager, Integrity Operations, Child Safety
full-time•Washington•$3k - $114k
About this role
The Global Operations Integrity Team protects Meta's communities by building fast, scalable support systems to address safety-related incidents on our products. We focus on improving the health of our platforms and preventing both online and real-world harm. The Child Safety Team operates at the intersection of technology and human judgment. As we enter a new era of generative AI, the threat landscape is evolving—and so must our solutions. We're looking for an experienced project manager who can navigate ambiguity, drive cross-functional alignment, and build systems that protect children at scale.
$36.54/hour to $114,000/year + bonus + equity + benefits
Responsibilities
- Manage and improve day-to-day Child Safety operations against quality and efficiency targets in a fast-paced environment
- Lead investigations into high-priority escalations to diagnose enforcement system failures—understanding what happened, why, and how to prevent recurrence
- Create feedback loops between escalation learnings and upstream detection/enforcement systems
- Implement LLM-powered solutions to detect, classify, and action Child Safety violations across text, image, and multimodal content
- Analyze data to identify user trends, adversarial tactics, and malicious behavior patterns
- Build and maintain working relationships across multiple partner teams, including Product, Data Science, Data Engineering, Legal, and Policy
- Manage projects spanning multiple teams, driving from problem identification through solution deployment
- This role requires exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos, audio, offensive or derogatory language, and other potential objectionable material, i.e. child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbing
Minimum Qualifications
- Bachelor's degree
- 2+ years experience in operations, technology, management consulting, trust & safety, or equivalent environment
- Experience managing and prioritizing projects across various stakeholders and functions
- Experience in a role involving strategic/analytical initiatives (project management, consulting, data analysis, or technical systems) and/or customer operations
- Experience working on ambiguous problems that require strategic direction, situational analysis, and conceptual thinking
- Experience communicating with a variety of audiences, including engineering and technical teams
- Willingness to work with potentially graphic and objectionable content
Preferred Qualifications
- Knowledge of programming languages, for example SQL, Python, R
- Experience with machine learning concepts, LLM applications, or AI/ML product development
- Background in child safety, trust & safety, or content moderation at scale
- Familiarity with generative AI products and associated risk vectors
- Active user of Meta products
$36.54/hour to $114,000/year + bonus + equity + benefits
What you'll do
- Manage and improve day-to-day Child Safety operations while leading investigations into high-priority escalations. Build systems that protect children at scale and create feedback loops to enhance detection and enforcement systems.
About Meta
Meta's mission is to build the future of human connection and the technology that makes it possible.
Our technologies help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.
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For a full listing of our jobs, visit https://www.metacareers.com
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Frequently Asked Questions
What does Meta pay for a Project Manager, Integrity Operations, Child Safety?
Meta offers a competitive compensation package for the Project Manager, Integrity Operations, Child Safety role. The salary range is USD 4k - 114k per year. Apply through Clera to learn more about the full compensation details.
What does a Project Manager, Integrity Operations, Child Safety do at Meta?
As a Project Manager, Integrity Operations, Child Safety at Meta, you will: manage and improve day-to-day Child Safety operations while leading investigations into high-priority escalations. Build systems that protect children at scale and create feedback loops to enhance detection and enforcement systems..
Is the Project Manager, Integrity Operations, Child Safety position at Meta remote?
The Project Manager, Integrity Operations, Child Safety position at Meta is based in Washington, District of Columbia, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Project Manager, Integrity Operations, Child Safety position at Meta?
You can apply for the Project Manager, Integrity Operations, Child Safety position at Meta directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.