MI
Director of Marketing – Sales & Marketing – Jumeirah Jabal Omar
full-time•Saudi Arabia
Summary
About this role
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About Jumeirah Jabal Omar
Located just minutes from Masjid Al Haram, Jumeirah Jabal Omar Makkah offers a seamless blend of comfort, connectivity, and Arabian hospitality in the heart of the Holy City. Spread across four towers, the hotel features a range of dining venues, retail outlets, a gym, executive lounge and meeting spaces. Guests can enjoy views of the Grand Mosque and a culinary offering that spans Mediterranean, Persian, Middle Eastern and Southeast Asian cuisines.
About the Job
An opportunity has arisen for Director of Marketing – Sales & Marketing to join Jumeirah Jabal Omar.
The main duties and responsibilities of this role:
Own the end-to-end marketing and communications strategy for the hotel, ensuring alignment with brand positioning and delivery of commercial targets across the year, with clear phasing around Ramadan, Hajj, Eid and key Umrah demand periods.
Lead annual planning, budget setting, forecasting and performance reporting, with clear KPIs and ROI discipline across all channels and initiatives.
Partner with the GM, Director of Sales, Revenue and Operations to translate the hotel commercial strategy into measurable marketing plans that support occupancy, ADR, length of stay, channel mix, and direct contribution.
Ensure all public facing communications reflect the Makkah context, comply with local requirements, and protect brand reputation, including clear governance on imagery, tone, and creator engagement.
Own the hotel’s digital quality and conversion performance, including website and app content accuracy, UX content standards, and OTA positioning and audits (content, imagery, amenities, mapping, messaging consistency).
Drive performance marketing oversight and direction across paid search, metasearch, paid social and other channels as applicable, ensuring cost efficiency, brand protection, and measurable incremental outcomes.
Leverage CRM and loyalty to support acquisition and retention, including segmentation strategy, database growth, revenue contribution targets, and newsletter performance to brand standards.
Strengthens hotel commercial performance through integrated demand generation and conversion focus.
Protects and elevates luxury positioning through disciplined brand governance and content quality.
Improves efficiency and accountability through clear KPIs, reporting cadence, and ROI based investment decisions.
Builds team capability and execution strength across rooms, dining, partnerships, digital, and communications.
About You
The ideal candidate for this position will have the following experience and qualifications:
5–7 years of progressive experience in marketing, ideally within hospitality, luxury, or consumer lifestyle sectors.
Proven ability to manage multiple stakeholders and balance strategic alignment with tactical delivery.
Strong understanding of digital marketing, PR, F&B marketing, social media, and campaign production.
Experience in performance tracking, budget management, and reporting.
Familiarity with working in a matrix organisation and supporting multiple properties/markets.
Skilled in developing and making effective presentations.
Analytical focus w/ strong quantitative & budget management skills.
About the Benefits
We offer an attractive salary, paid in Saudi Riyals (SAR), the local currency of the KSA.
In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care packages, flights home, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
What you'll do
- The Director of Marketing will own the end-to-end marketing and communications strategy for the hotel, ensuring alignment with brand positioning and commercial targets. They will lead annual planning, budget setting, and performance reporting while partnering with key stakeholders to translate the hotel commercial strategy into measurable marketing plans.
About Merex Investment Group
Merex Investment is a joint venture between Dubai Holding and Brookfield Asset Management formed in 2019, focused on creating long-term value for Dubai’s residents and business community. The joint venture valued at approximately AED 5 billion (US$1.4 billion) owns and operates a diversified portfolio of retail assets, including The Beach, City Walk and La Mer that span over 2 million square feet, which host over 550 retail, leisure and entertainment tenants
Merex Investment’s strategic investments and partnerships re-imagine the way people experience the city, re-engineer the way businesses interact with their customers, and re-think the way urban spaces are designed to create clean, sustainable, happy spaces. Merex Investment is firmly established as a partner of choice for local entrepreneurs, and regional and global businesses.
Ready to join Merex Investment Group?
Take the next step in your career journey
Frequently Asked Questions
What does a Director of Marketing – Sales & Marketing – Jumeirah Jabal Omar do at Merex Investment Group?
As a Director of Marketing – Sales & Marketing – Jumeirah Jabal Omar at Merex Investment Group, you will: the Director of Marketing will own the end-to-end marketing and communications strategy for the hotel, ensuring alignment with brand positioning and commercial targets. They will lead annual planning, budget setting, and performance reporting while partnering with key stakeholders to translate the hotel commercial strategy into measurable marketing plans..
Is the Director of Marketing – Sales & Marketing – Jumeirah Jabal Omar position at Merex Investment Group remote?
The Director of Marketing – Sales & Marketing – Jumeirah Jabal Omar position at Merex Investment Group is based in Saudi Arabia, Saudi Arabia. Contact the company through Clera for specific work arrangement details.
How do I apply for the Director of Marketing – Sales & Marketing – Jumeirah Jabal Omar position at Merex Investment Group?
You can apply for the Director of Marketing – Sales & Marketing – Jumeirah Jabal Omar position at Merex Investment Groupdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.