About this role
- Walworth Campus Emergency Department is an 11 bed, 2 trauma Bed Emergency Department and Urgent Care
- This campus has applied for level 4 trauma designation
- We are an acute stroke ready hospital
- 24/7 Hospitalist and Emergency physicians in house
- 24/7 leadership, shift coordinators and resource nurses on site
Responsibilities
Essential Duties and Responsibilities
Processes orders and patient charges in an accurate and timely manner.
Answers the telephone and call lights in an appropriate and timely manner, providing information or relaying messages to patients and staff.
Directs visitors to patients' rooms.
Maintains medical records of current patients.
Maintains supplies, including scanning, stocking, and ordering new supplies and disposing of expired or damaged supplies.
Provides patient care as assigned and per routine, according to standards of care, shift routines, and policies and procedures according to CNA job duties and expectations
Documents care provided according to standards.
Maintains a clean work and patient environment.
Floats to various units based on identified needs.
Participates in department and unit performance improvement activities.
Verifies accuracy of charges entered
Facilitates a welcoming environment assisting with visitor wayfinding.
Assemble patient folders and charts for unit
Rauland responder/Vocera/versus set up for new staff
Education and Experience
Completion of a CNA program. Advanced CNA program preferred.
Completion of a Unit Clerk course or equivalent on the job training (which can be provided).
Certification and Licensure
Nursing Assistant Certification in applicable state.
Approved CPR or BLS certification required within 90 days.
Culture of Excellence Behavior Expectations
Benefits
Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to:
· Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options.
· Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs.
· Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance.
· Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth.
· Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey.
· Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.
Other facts
About Mercyhealth
At Mercyhealth, our doctors, nurses and staff are committed to making lives better for our patients and their families. They bring knowledge and innovation to ensure that our patients receive world-class health care, close to home.
As an integrated health system, we provide exceptional, coordinated health care for almost every need. Integration improves access to services, technology and treatments, and leads to better outcomes. To best serve our patients, our integration centers around four core service areas: hospital-based services, clinic-based services, post-acute and retail services (home health, hospice, pharmacies, etc.), and a wholly owned and operated insurance company.
At the heart of our organization are more than 7,000 doctors, nurses, staff and volunteers who live the Mercyhealth mission of providing exceptional health care services with a passion for making lives better. We’re committed to working together to make lives better for our patients and their families.
Our passion drives and inspires us to do our very best, and we continuously look for ways to make each life better with the utmost care and professionalism. This can be as complex as a cutting-edge procedure or as simple as a smile. Nothing is ever too small or taken for granted. Everything matters.
What you'll do
- The Unit Clerk-CNA is responsible for processing orders, maintaining medical records, and providing patient care as assigned. They also manage supplies and assist with visitor wayfinding in the Emergency Department.
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