About this role
Provides support with the daily activities of a medical office by performing the following duties and other duties as assigned
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Rooms patients, collects assessment data and prepares patient according to specific need. Assists physicians in examination, treatment and other clinic procedures. Assists with laboratory procedures, screening tests and QI projects. Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel. Schedules appointments and enters appointment date and time into computerized scheduler. Conducts reminder calls to all patients. Greet and directs patients, salespeople, and visitors. Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's chart. Coordinates referrals for patients through insurance and other physician offices. Collects payment from patients and issues receipt. Prepares and maintains patient charts. Maintains and orders supplies. May be required to work overtime during peak periods.
EDUCATION AND EXPERIENCE
Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a postsecondary school or college that has institutional accreditation by a regional accrediting commission or by a national accrediting organization approved by the U.S. Department of Education.
Experience in clinic setting preferred. Injection, specimen collection and phlebotomy training preferred.
CERTIFICATION AND LICENSURE
Approved CPR or BLS certification required within 90 days.
SKILLS AND ABILITIES
N/A
SPECIAL PHYSICAL DEMANDS
The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.
While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms. This job requires the employee to exert 50 to 100 lbs occasionally and exert or lift 25 to 50 lbs of force frequently. There is frequent reaching, handling, fingering, hearing and talking. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision and depth perception.
LEVEL OF SUPERVISION
Some independent judgment is required, but decisions are limited by standard practices or procedures.
SUPERVISES
N/A
Other facts
About Mercyhealth
At Mercyhealth, our doctors, nurses and staff are committed to making lives better for our patients and their families. They bring knowledge and innovation to ensure that our patients receive world-class health care, close to home.
As an integrated health system, we provide exceptional, coordinated health care for almost every need. Integration improves access to services, technology and treatments, and leads to better outcomes. To best serve our patients, our integration centers around four core service areas: hospital-based services, clinic-based services, post-acute and retail services (home health, hospice, pharmacies, etc.), and a wholly owned and operated insurance company.
At the heart of our organization are more than 7,000 doctors, nurses, staff and volunteers who live the Mercyhealth mission of providing exceptional health care services with a passion for making lives better. We’re committed to working together to make lives better for our patients and their families.
Our passion drives and inspires us to do our very best, and we continuously look for ways to make each life better with the utmost care and professionalism. This can be as complex as a cutting-edge procedure or as simple as a smile. Nothing is ever too small or taken for granted. Everything matters.
What you'll do
- The Medical Assistant will support daily activities in a dermatology medical office, including rooming patients, assisting physicians, and managing patient records. Additional responsibilities include scheduling appointments, coordinating referrals, and maintaining supplies.
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