About this role
Overview
Department: ICU
Location: Mercy Medical Center Job Type: Full-Time, Exempt
The ICU Manager is a Registered Nurse responsible for 24-hour administrative oversight of all critical care nursing services. This role provides leadership for patient care delivery, staff supervision, and departmental operations while ensuring compliance with hospital policies, regulatory requirements, and quality standards.
The ICU Manager is a visible, hands-on leader who rounds daily, supporting staff, monitoring care delivery, and maintaining close collaboration with physicians and nursing leadership. This position works in consultation with the CNO/DON to address clinical issues, interpret policies, and ensure patient needs are consistently met.
Responsibilities
- Provide 24-hour administrative leadership for ICU operations and critical care nursing services.
- Supervise, evaluate, and support ICU staff, ensuring appropriate utilization of personnel and resources.
- Assess, plan, implement, and evaluate patient care delivery to meet clinical standards and patient needs.
- Conduct daily rounding to maintain visibility, support staff, and monitor patient care and unit operations.
- Develop and implement departmental plans, including performance improvement initiatives and regulatory compliance activities.
- Serve as a primary point of consultation for staff, physicians, and nursing leadership regarding nursing practice and policy interpretation.
- Communicate effectively with staff, physicians, and administration through clear verbal and written communication.
- Maintain accountability to the CNO/DON for unit performance, quality outcomes, and operational effectiveness.
Qualifications
EDUCATION, EXPERIENCE, TRAINING
1. Must have a current and valid state license as a Registered Nurse.
2. BLS (AHA) upon hire and maintain current.3. A minimum of two years supervisory/management experience necessary.4. Minimum of three years of continuous clinical experience in a clinical/acute care setting.5. Advanced Cardiac Life Support (ACLS) (AHA) upon hire and maintain current.
6. Bachelor of Science in Nursing (BSN), required for all hires after 1/11/2021.
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Pay Transparency
Mercy Medical Center offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $88,483.20 to $128,148.80 on an annualized basis. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/
Employment Status
Full TimeShift
DaysEqual Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader10_20.pdf
Other facts
About Mercy Medical Center
For over 150 years, Mercy Medical Center has been a beacon of hope for the Baltimore area. The Sisters of Mercy have held steadfast to the belief that the provision of high quality health care recognizes the inherent dignity of each individual. Mercy’s mission is rooted in respecting humanity and delivering care that is marked by courtesy, respect and compassion for all.
Mercy Medical Center is a hospital, sponsored by the Sisters of Mercy. Located in downtown Baltimore at 345 St. Paul Place, Mercy provides primary care and specialty services in Canton, Columbia, Ellicott City, Glen Burnie, Hunt Valley, Lutherville, Manchester, Overlea, and Reisterstown. Recognized for the Centers of Excellence in Women's Health & Medicine, Orthopedics, Cancer, Digestive Health & Liver Disease, and more, Mercy includes many physicians named among Baltimore's best doctors. In 2010 Mercy's campus expanded with the addition of new $400+ million, 20-story replacement hospital, The Mary Catherine Bunting Center, which features 26 state-of-the-art operating rooms and at least 196 private inpatient rooms.
Mercy has been the recipient of numerous awards and honors, including:
· Magnet Recognition for Nursing excellence (three times)
· America's Most Trustworthy Companies by Newsweek for three consecutive years (2023–2025)
· America's Greatest Workplaces for Women by Newsweek in 2025.
· America's Best Midsize Employers award by Forbes in 2025
· America's Best Employers for Healthcare Professionals by Forbes in 2025
· 46 Physicians named among the regions "Top Doctors" in the November 2025 issue of Baltimore Magazine
Stella Maris is also under Mercy Health Services, Inc, which is Central Maryland's largest long-term/geriatric care facility located in Timonium, MD.
What you'll do
- The ICU Manager provides 24-hour administrative leadership for ICU operations and supervises nursing staff to ensure quality patient care. This role involves daily rounding to support staff and monitor unit operations.
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