Join Our Team at Mercy Medical Center – Now Hiring an On Call Domestic Violence/Sexual Assault Advocate!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Under general direction of the Family Violence Response Program (FVRM) Manager, the On-Call Domestic Violence/Sexual Assault Advocate is responsible for providing high quality crisis counseling and advocacy with Mercy Medical Center patients identified as domestic violence (DV) and/or sexual assault (SA) victims. Advocates will intervene during evenings, weekends and holidays with patients presenting to Mercy to provide assistance in safety planning, danger assessment, emotional support and resource linkage with a special emphasis on providing "supportive advocacy" and "warm hand-offs" to other area providers.

• Education/Experience
  • Required: Human Service-related college degree. May substitute suitable 2 years work experience with domestic violence and sexual violence victims. Preferred: Masters in Social Work or health- related field.
  • Preferred: Two years experience working with victims of violence. Experience working in an acute healthcare setting.
• Licensures/ Certifications: Current MD Driver's license, automobile and proof of automobile insurance
• Physical Requirements
  • Must be able to pay close attention to detail during intervention work times
  • Must be able to sit, stand and walk for up to 80% of the work time.
• Working Conditions
  • Emergency Department and Maternal Child Health hospital unit work environments.
  • Some normal office work environment, use of office equipment not limited to computers, copiers, printers, fax machines.
  • Working with interdisciplinary staff up to 70% of time with varied levels of stress.
  • May be exposed to communicable disease, clinical environment, unpleasant conditions and hazardous chemicals.
• Skills
  • Demonstrates knowledge of domestic violence and sexual assault dynamics and the impact on health and wellness.
  • Skill in using computers including documentation in electronic medical records and use of Microsoft Office Word and Excel.
  • Excellent written and oral communication skills.
  • Advanced skills in working effectively and sensitively with persons in crisis.
  • Demonstrated excellence in written and oral communications and the ability to work collaboratively with all levels of personnel, both inside and outside of the organization, including health care providers, community providers and law enforcement.
  • Ability to handle sensitive and confidential matters with discretion and tact; ability to maintain poise and professional courtesy under pressure.
  • Demonstrates ability to constructively and sensitively provide feedback to providers regarding care delivery to domestic violence and sexual assault patients.

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Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.