Join Our Team at Mercy Medical Center – Now Hiring an AR Specialist

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

This position is responsible for the processing Medicaid refunds, billing process, which includes the review and preparation of all hospital claims. Ensures the hospital bills a clean claim to the correct third party payor so that the turn around time for payment is minimal and a positive cash flow is maintained for the hospital. Performs follow-up until a payment or rejection is received. Working in conjunction with other finance departments, displaying initiative, efficiency and correcting problems so that all customer expectations are met.

EDUCATION AND WORK EXPERIENCE

• Education and Work Experience:
• Must possess a high school diploma or GED
• 1 year preferred

SPECIFIC REQUIREMENTS

• License Requirements:
• N/A

• Certification Requirements:

• Must stay up to date with required Epic upgrade training when necessary

• Age Specific Care Provided For:
• N/A

• Knowledge, Skills and Abilities:
• Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
• Microsoft Word, Power Point, Excel
• Microsoft Outlook
• Meditech (if applicable to position)
• Epic (if applicable to position)
• Performance Manager/NetLearning
• Right Fax
• Must be able to read, write, and speak the English language in an understandable manner.
• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
• Must be able to follow written and oral instructions.

• Other Requirements:
  • Medicaid experience is beneficial especially credits. 
  • Must have the ability to set priorities and handle multiple projects under deadlines.
  • Must be able to make decisions that may have legal, ethical and financial impact on the organization.
  • Must be able to perform all duties within the department if circumstances warrant such action.

Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values
• Ability to work hybrid after successful training period. Mostly remote but will require on site periodically

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.