Merck logo
Mgr, Operations
full-timeUpper Gwynedd Township$106k - $167k

Summary

Location

Upper Gwynedd Township

Salary

$106k - $167k

Type

full-time

Explore Jobs

About this role

Job Description

Responsibilities:

1.        Reports to the Associate Director or other senior position and possibly acts for him/her in their absence assuming full responsibility and authority for the operation of the department.

2.        Manages the operations conducted in Laboratory Services and ensures that all operations are conducted in compliance with site specific procedures and all applicable federal regulations.  Oversees work assignments and schedules staff (exempt & non-exempt) to meet the needs of the scientific, executive, and administrative staff throughout our Company's Research & Development division.  Determines overtime requirements and manages the distribution of overtime in compliance with the department’s budget and the needs of our Company's Research & Development division.

3.        Manages the operations for the receipt, handling, and distribution of glassware, chemicals, equipment, laboratory supplies, stationary, and other items received and distributed throughout our Company's Research & Development division.  Manages the operations surrounding the manufacture of media/buffers, sterile supplies, or engineered glassware for use throughout our Company's Research & Development division in accordance with all applicable guidelines.

4.        Manages the IT systems used in Laboratory Services designed to optimize services provided to the customers of Laboratory Services.

5.        Acts a representative for research while interacting with site groups such as Site Environmental Engineering, Safety & Industrial Hygiene, Engineering, Maintenance, Labor Relations, Waste Management, etc.

6.        Ensures the training of employees under his/her supervision in the proper performance of their jobs and with a special emphasis on safety.  Serves as a point of contact for our Company's Research & Development division Safety Committee and conducts periodic safety inspections of departmental facilities and equipment under his/her supervision.  Ensures action is taken to correct all unsafe conditions and safety observations.

7.        Where applicable, responsible for compliance with federal regulations governing the receipt, storage, and distribution of controlled alcohol used by our Company's Research & Development division at West Point.  Ensures the maintenance of detailed inventory and consumption records and ensures the preparation of the appropriate reports for filing with the appropriate individuals and government agencies.  Serves as a liaison during announced or unannounced site audits conducted by the Tobacco Tax & Trade Bureau (TTB) or other regulatory authorities.

8.        Responsible for responding to all grievances at second step and administers provisions of the union contracts as they relate to his/her area.  Initiates and carries out disciplinary actions in compliance with the collective bargaining agreements when necessary.

9.        Responsible for developing, implementing, and measuring process improvements and cost-effective enhancements to his/her operations.  Works closely with leaders in Business Operations, Global Procurement, and other areas to investigate alternate suppliers, methods, materials, and automated techniques to reduce costs of service without sacrificing customer service or quality.

10.     Assists in the preparation of department budgets, budget estimates and capital plans.  Monitors the expenses in alignment with the approved profit plan and is capable of analyzing the expenses to predict and offset variances.

Participates in the recruiting, selection, and professional development of staff in compliance with our Company goals.

11. Creates and maintains metrics for the department and groups to show visibility on the performance, productivity and safety within.

Minimum/Preferred Education Requirements:

  • High School Graduate.                      

Required/Preferred Skills:

  • Six Sigma, Managed people 2 years or more

  • Understanding and creating metrics for department(s) performance, Excel and Power Point skills.             

#MSJR

Required Skills:

Adaptability, Adaptability, Capital Budgeting, cGMP Compliance, Collective Bargaining, Computerized Maintenance Management Systems (CMMS), Decision Making, Electromechanical Troubleshooting, Environmental Engineering, Facilities Operations, Global Sourcing, HVAC Systems, Industrial Engineering, Industrial Hygiene, Inventory Management, Laboratory Information Management System (LIMS), Leadership, Maintenance Management, Management Process, Operational Efficiency, Operations Management, People Leadership, Process Improvements, Production Scheduling, Professional Development {+ 5 more}

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.  As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The salary range for this role is

$106,200.00 - $167,200.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits.  Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Not Applicable

Shift:

1st - Day

Valid Driving License:

Yes

Hazardous Material(s):

n/a

Job Posting End Date:

02/10/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.


Requisition ID:R382009

Other facts

Tech stack
Operations Management,Regulatory Compliance,Staff Scheduling,Budget Management,Inventory Management,Process Improvements,Cost Reduction,Capital Budgeting,People Leadership,Metrics Creation,Six Sigma,CGMP Compliance,Collective Bargaining,Decision Making,Leadership,Operational Efficiency

About Merck

At MSD, known as Merck & Co., Inc., Rahway, NJ, USA in the United States and Canada, we are unified around our purpose: We use the power of leading-edge science to save and improve lives around the world. For more than 130 years, we have brought hope to humanity through the development of important medicines and vaccines. We aspire to be the premier research-intensive biopharmaceutical company in the world – and today, we are at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We foster a diverse and inclusive global workforce and operate responsibly every day to enable a safe, sustainable and healthy future for all people and communities. For more information, visit www.msd.com and connect with us on Facebook, Instagram, Twitter, and YouTube.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Pharmaceutical Manufacturing

What you'll do

  • This role manages the daily operations of Laboratory Services, ensuring compliance with procedures and regulations, overseeing staff scheduling, and managing the receipt, handling, and distribution of laboratory supplies and equipment. The manager also acts as a representative for research interactions with various site groups and ensures employee safety training.

Ready to join Merck?

Take the next step in your career journey

Frequently Asked Questions

What does Merck pay for a Mgr, Operations?

Merck offers a competitive compensation package for the Mgr, Operations role. The salary range is USD 106k - 167k per year. Apply through Clera to learn more about the full compensation details.

What does a Mgr, Operations do at Merck?

As a Mgr, Operations at Merck, you will: this role manages the daily operations of Laboratory Services, ensuring compliance with procedures and regulations, overseeing staff scheduling, and managing the receipt, handling, and distribution of laboratory supplies and equipment. The manager also acts as a representative for research interactions with various site groups and ensures employee safety training..

Why join Merck as a Mgr, Operations?

Merck is a leading Pharmaceutical Manufacturing company. The Mgr, Operations role offers competitive compensation.

Is the Mgr, Operations position at Merck remote?

The Mgr, Operations position at Merck is based in Upper Gwynedd Township, Pennsylvania, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Mgr, Operations position at Merck?

You can apply for the Mgr, Operations position at Merck directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Merck on their website.